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channing meyer wrote: Hi Folks:
Here is Tuan's answer: Hi Channing
Actually, If I understand your requirement correctly, this feature is already supported . In each subscription plan, there is a setting called Send Third Reminder Email
If you enter a negative value, for example -5, the reminder will be sent 5 days after subscription expired (instead of before as normal reminder emails)
I think you can use this feature?
So we all understand the question and the problem.
1. We have monthly and Yearly subscriptions plans.
2. Recurring monthly subscriptions send out a message each month that says Your Subscription is Expiring.
3. We only want the LAST of the twelve monthly payments on recurring plans to say it is expiring.
4. The custom messages for Monthly plans are Reminders only and we do not want to affect the Yearly reminder messages and the dates they go out.
I am not sure your method will work but perhaps you have another idea.
Tuan Pham Ngoc wrote: Sorry but I still haven't had a chance to look at it yet. Just come back from Lunar New Year holiday and need to clear the support queue first
I will try to look at this next week and give you final answer whether we can implement it and If Yes, when it will be available
Tuan Pham Ngoc wrote: Hello
I looked at your posts again today and realized that at the moment, it is difficult to have the system works like that (Membership Pro was not prepared for handling this case when I first developed the extension)
I am thinking about a workaround for this problem
Tuan Pham Ngoc wrote: 1. Don't send first and second reminder email for these plans, only send third reminder email
Tuan Pham Ngoc wrote: 2. Set send third reminder email to a negative value, like -5. If we do that, the system will send the reminder email after subscription is expired (at the end of recurring duration, only after the last payment in this case)