subscription plans

Good evening

I  have a query about subscription plans

I belong to the Bailey Owners club, which is a social club that own Bailey caravans and motorhomes.

Members of the public that own a bailey leisure vehicle, can join the club from our website

New members are charged a £20 fee to join, which is reduced to £10 if they join after 1st July

We have two Plans for new members

Annual Membership plan  with a £20 joining fee

Annual Membership plan - partial year   with the £10 fee

At present when new members fill in the joining form  on the website, if it is after 1st July, the joining fee is £20. 

The only way it can be changed to display £10 is to edit the Annual Membership plan to £10,  then put it back to £20 later in the year

I notice there are two date fields on the Scription plans

Fixed end date  -  for the annual plan, should this set to the 30th June 
( I have noticed on other plans this date is set to a date in past, one is set to a date in 2018, should I be concerned about this)

in  Advance Settings > Subscription start date option - should a set the date 1st July
(at present, all the plans has this set to 'Register Date'  What is a  register date?)

If this is the correct thing to do,  Can these dates be changed automatically, or is it a case these dates will have to manually changed in the future

Your advice would be very much appreciated 

regards

Chris
 

Hi Chris

The only way it can be changed to display £10 is to edit the Annual Membership plan to £10, then put it back to £20 later in the year

That pricing structure is not supported by the system. So Yes, you will need to edit plan and change price manually

Fixed end date

The fixed end date means every subscriptions will be expired on that same date, not depends on the date users sign up. And for that, you do not have to change the date every year. It is handled automatically by the system

Hope my answer is clear to you

Regards,

Tuan

Thank you for the reply Tuan

I have just taken over the role as webmaster and  on a steep learning curve.

I will add the update to the reminder list


Is the Partial Year plan surplus to requirements, will it not be used by the system even if I put a date of the 1st July in Subscription Start Date Option

Also what is a Register Date

regards

Chris

Hi Chris

Please explain more details about your last question. It is not very clear to me

Regards,

Tuan

Hi Tuan

We have two subscription plans set up to be used by new members joining our club via our website,  both have been given public access

1. Annual plan  with a cost of £20 joining fee,  If they join between 1st October and the end of December, their subscription is valid to the end of the following year for the £20 fee, this plan needs to be active from the 1st October to 30th June the following year

2. Annual plan - partial year  with a cost of £10 joining fee,  this plan needs to be active from the 1st July until 30th September

At present the partial year plan is not picked up by the system,  I have to edit the annual plan to reduce the fee to £10

Is it possible now to give a start date for the Annual plan of 1st October 2025  and a start date of the partial year plan of 1st July 2025

After 1st October 2025, change the start date of the partial plan to 1st July 2026,  then after 1st July 2026, change the annual plan start date to 1st october 2026


At present as things are configured,  there has to  be manual updates on the joining fee on the 1st of July and the 1st of October, which means someone has to be available on those dates to make the change.  As all of us involved with running the club do so on a voluntary basis, this might not be possible.  I was hopeful there was a way to automate the process.  I know manual updates will have to be done,  but if there is a window do do it, it would make my job a lot easier.

Hopefully this makes it clearer to what I want

Regards

Chris

Hi Chris

Unfortunately, there is no way to configure the system to automatic this process, so the change will need to be done manually

If it is really needed, customization to the code will be needed to make that happens. But that's not something quick and easy, so it will cost you about 100$. I'm afraid of it's not worth to invest that money, so for now, please try to make the change manually

Regards,

Tuan

Morning Tuan

Sorry about the delay in replying,  We have been upgrading our website to version 5.3

I have one more question about subscription plans

Leave the end date as it is, even though it might be in the past

plan 1 set the Subscription Start Date Option 1st October 2025
plan 2 set the Subscription Start Date Option 1st July 2025

If a member joins on 2nd October 2025, will the system use plan 1

If a member joins on 1st September  2025, will the system use plan 2


If this is the case, it will give me a window to amend the start dates, else I will have to amend the fee on plan 1 on the 1st July  and  1st October

Regards

Chris


 

Hi Tuan

Can I set up the subscription plans as I discribed

Regards

Chris

Hi Chris

Your last question is not very clear to me. You can setup the two plans as you described. However, there is no way to have the system register to plan 1 or plan 2 automatically depends on the date they sign up

Basically, users will choose to subscribe to the plan they want, the system cannot determine that, it's up to user to decide

Regards,

Tuan

Hi Tuan

We have set  up two  subscription plans  for new people joining the club,  unfortunately they cannot chose which one to use.  The page they use fills out field automatically
Ist   - Annual plan. with a joining fee of £20
2nd - Annual partial year plan,  when someone joins after 30th June with a joining fee of £

At the moment the system completely ignores the 2nd plan,  I have to amend the fee on the first plan to £10 on the 1st July to give the new member the reduced fee, then I have to it back to £20 at the start of the next year.  I am a volunteer that looks after the website, I may not be available to make the changes on thoses dates

What is a 'Subscription Start Date Option'  in a subscription plan used for?  I thought it was the date when that subscription plan started

Can the 'Subscription Start Date Option'  be used at all?  if not why is it there for an option to use

If you need more claifications let me kno

Regards

Chris