wrong group assign (joomla default group??)

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7 years 8 months ago #102750 by Bill
Hi Tuan,
I have sorted it out by opening the original download of membership pro and reinstalling all the plugins. After that I found it in the list of plugins, but I have doubts about myself now that it might have been there all along and I just didn't see it!!
Thanks anyway.
Regards,
Bill

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7 years 8 months ago #102753 by mcitc-group
Replied by mcitc-group on topic wrong group assign (joomla default group??)
In my case after update to 2.10.0 New Users was assign to Unlimited User Group that was created automatically by Joomla / Membership Pro. How?? I don't have any idea.

Here what I did ...
SPECIAL NOTE: THIS SOLUTION WORKS IN MY CASE.
1. Membership Pro / Subscriptions / Export ( This will export ALL users in .xls file )
2. Membership Pro / Subscriptions / Subscriptions / Click ALL & Delete
3. Joomla / Users >> All the users are Registered (User Groups)
4. Joomla / Users: Groups >> I remove the Unlimited Group
5. Joomla / Users: Groups >> I rename the Group to which user must be assigned by the Membership Pro
6. Membership Pro / Plans / Edit (each) Subscription Plan and make sure that the renamed user group is propagated.
- If NOT, select and save.
- If YES, just save.

Now everything is working like perfect for me.

DO NOT DELETE >> Users in Joomla / Users or in Acymailing / Users. This action will remove the user/s from DB and when you import the users in Membership Pro will create the following problem:
1. All the Users will receive an email from AcyMailing advice them to confirm the subscription/s.
2. All the user's password will be changed and users will receive an email with the new credentials.

Hope my "journey" will help other in solving the problem.

All the best to you'll.
Mark

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7 years 8 months ago #102754 by mcitc-group
Replied by mcitc-group on topic wrong group assign (joomla default group??)
Just Forget - probably the obvious part ..
7. Membership Pro / Subscriptions / Import ( Import Subscribers from CSV )
- select the file created in Step 1. / Save & Close
8. Review and see if you have a further problem.

In my case was solved!

Again all the best.
Mark

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