wrong group assign (joomla default group??)

That doesn't look correct to me. If you don't config the plan to assign subscribers of that plan to Subscriber group, users should not be assigned to that subscriber group

You can submit a support ticket sending us super admin account of the site and send us the link to user registration page

We are going to check to see why the issue happens and get it sorted

BTW, you are using a very outdated version of Membership Pro, so if it is possible, please purchase latest version and upgrade it to your site to have latest/most stable version run on the site

Regards,

Tuan

Thank you Tuan for your prompt answer. I have submitted Support Ticket with requested Super User credentials. It would be great if you could help to nail down the problem and help fixing it. I hope it is merely some tiny setting that I overlooked.

As for the outdated version of MembershipPro I did have newer (not the latest though) than what I currently use but I had to move my site to the new Joomla installation (due to too many installed plugins and many issues with previous template) and I could not find the newer package offline anymore while the download link on joomdonation.com account that I have is expired. Currently this project is not profitable for subscriptions and I thought I will let it run on the old version of MembershipPro until the proof of concept starts bringing some profit. Besides, when I was buying the software I was not aware that the support for new versions is time limited

Anyhow, I will invest in an upgrade at some point, I think you are doing great software!

OK. Thanks. I will check your support ticket and get it sorted within today. The morning just started here

Tuan

I have having problems with group membership and have seen this thread. There is a reference to a plugin called User - Membership. I have searched my installation and there is no plugin of that name. How can I get a copy of this plugin?

In my case, the user is assigned to a group "Unlimited" which I never create or was part of the User Group before.
This happens after update to MP 2.10 and New User is subscribing to any plan.
In MP 2.10 Config the settings point to a different user group.

I know it will be sorted out by Tuan in a few days.

That's strange. If anyone has issue with Joomla Group plugins, submit a support ticket sending us super admin account of your site and tell us what we need to do to see the error

We will check the setting to see what's wrong and get it sorted for you

Tuan