switch from free plan to paid plan with unsubscribe from the free plan

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2 years 1 week ago #157263 by David Unwin
Gianluca,
Just one point, if you have multiple plans, don't forget to put your free plan parameters into the Subscription Control Settings for each plan. it is not a global setting.

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2 years 1 week ago #157265 by Gianluca
Thanks David for the clarification. After activating the plugin I have seen the "Subscription Control Settings" tab activate in each subscription plan. I have 5 active paid plans every year. Now I have set the plugin options for each plan. This new plugin arrived just in time as in a few weeks I would have to switch subscribers from paid to free subscriptions using mysql.

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1 month 3 weeks ago #170936 by Jennifer Howe
Is it possible to switch users from a free plan which expires on a certain date to a recurring paid plan? When I tried this I had to manually send out a payment request. When the payment was made the paid plan was Active but it didn't appear to be a recurring subscription.

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1 month 3 weeks ago #170941 by Tuan Pham Ngoc
Hi Jennifer

That's not possible. Payment request is used to allow users to make payment for a single transaction/payment, it could not be used for recurring subscription

For recurring subscription, users will need to subscribe for the plan and make payment directly from there

Regards,

Tuan

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1 month 3 weeks ago #170960 by Jennifer Howe
Thank you for clarifying.

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1 month 3 weeks ago #170972 by Tuan Pham Ngoc
You're welcome

Tuan

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