switch from free plan to paid plan with unsubscribe from the free plan

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1 year 8 months ago #152877 by Gianluca
Could you add the new feature that when a user, subscribed to a free plan, subsequently purchases a paid plan, the subscription to the free plan was automatically canceled?

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1 year 5 months ago #154390 by David Unwin
That sounds quite a sensible idea.

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1 year 4 months ago #155215 by Alan Bennett
This would be very useful to me as well.

Even better if supplemented by the expiry of all paid plans then auto subscribes to the free plan.

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1 year 4 months ago #155225 by Tuan Pham Ngoc
How should the system cancel a free subscription? I guess you just want the subscription for that free plans to be expired?

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1 year 4 months ago #155228 by David Unwin
For me, "expiring" the existing free plan when a paid plan is subscribed to sounds exactly the correct way to go. 

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1 year 4 months ago - 1 year 4 months ago #155229 by Gianluca
you could make it work in a similar way to "Joomla Group Setting" that when you buy a paid subscription, you are automatically unsubscribed from the free plan indicated in the reference field. I have attached an example below
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Last edit: 1 year 4 months ago by Gianluca.

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1 year 4 months ago #155236 by Alan Bennett
Supplemented by the inverse, subscribe to the selected free plan (but doesnt have to be free) when the plan expires.

Care must be taken though if you keep multiple subscription records, e.g. by year, to ensure that the subscribe only happens if there are no remaining active plans of that type.

I think this type of logic is missing for all unsubscribe events currently, e.g. joomla group plugin. I added my own handling via the PHP plugin. This worked but isn't ideal.

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1 year 1 month ago #157223 by Tuan Pham Ngoc
For the users who need this feature: Unsubscribe mean delete the subscription for the original or just set the subscription to be expired ?

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1 year 1 month ago #157225 by Alan Bennett
I don't need this anymore as I have stopped using a free plan within MP.

However if I were to need it in the future then I would have said in both cases.
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1 year 1 month ago #157227 by David Unwin
For me just set the Free subscription to be expired, so we can see this in membership history.
The following user(s) said Thank You: Tuan Pham Ngoc

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