Avoiding spam tickets

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2 years 6 months ago #151917 by Zoe White
Replied by Zoe White on topic Avoiding spam tickets
Tuan,

I updated the helpdesk pro extension onto site last week and since then no spam ticket!Great work, thank you.

A severely sight impaired (blind) Joomla user and member of the Joomla Accessibility Team.

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2 years 6 months ago #151918 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Avoiding spam tickets
Great. Happy to hear that the anti spam option worked :)

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1 year 11 months ago #155651 by Krx
Replied by Krx on topic Avoiding spam tickets
Hi

Can you implement honeypot technique in membership pro as well?
I am long term "membership pro" user I also noticed high activity related to spam registrations.
They adapted and now they are able to avoid "I am not a robot" captcha which we have enabled.
I would like to avoid need to add more complex catpcha because it is known to deter fresh users.

Thanks
Regards

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1 year 11 months ago #155654 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Avoiding spam tickets
As mentioned on other topic, we already implemented honeypot technique into Membership Pro

Tuan

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