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All questions about EDocman extension

Self download link not working

  • Jacob Hodara
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2 weeks 6 days ago #171382 by Jacob Hodara
Replied by Jacob Hodara on topic Self download link not working
Hi go to this website
same code in Joomla 4 same extension version and its working here but not on Joomla 5.
guardiandigital.com/solutions/by-size/small-medium-business-email-protection
is this no fixable bug?

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2 weeks 5 days ago #171400 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Hi Jacob,
Could you please submit ticket on category: Edocman and provide your site credentials. I will check the issues for you.
Thanks
Dam

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2 weeks 5 days ago #171408 by Jacob Hodara
Replied by Jacob Hodara on topic Self download link not working
Hi
I already sharted the login with you in this ticket
and it is 2nd ticket i opened as you asked same before to open a new ticket.
please check again i shared the details with you already.
prnt.sc/4d_rbiuQBfm8

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2 weeks 5 days ago #171419 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Hi,
Please click on the "Support Tickets" menu at the top to access the ticket system. That is a private area, so you can securely send your site credentials.
Thanks,
Dam

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2 weeks 4 days ago #171428 by Jacob Hodara
Replied by Jacob Hodara on topic Self download link not working
Hi
Opened ticket as well [#142599] - Edocman self download not working
kindly check logins are in ticket. Issue details we shared here already.

Thank you

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2 weeks 4 days ago #171433 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Replied through Ticket system
Thanks
Dam

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