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Thanks for donating to our site .
Please send the offline payment ASAP to our bank account . Information of our bank account is as follow :
Tuan Pham Ngoc, Ngan Hang Ngoai Thuong Vietcombank, Account Number XXX045485467
We are looking forward to receiving your payment
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pf5 was the confirmation page - that looks good. I clicked process payment and a processing screen flashed by ... and in image pf6 you send me to PayPal Sandbox - not PayPal. This is NOT WORKING. Got it?
Also, since my PayPal payment couldn't grow through the sandbox.... I had no records in the payments section.
When I hit process payment I got:
Thanks for donating to our site .
Please send the offline payment ASAP to our bank account . Information of our bank account is as follow :
Tuan Pham Ngoc, Ngan Hang Ngoai Thuong Vietcombank, Account Number XXX045485467
We are looking forward to receiving your payment
That's interesting ... and I typed a new message into every one of the Primary Event message boxes, but the payment still goes to you.
When I went into Payments Management and clicked the Edit box, it did seem to have all the fields there... that's nice, something actually works.
I exported the file and even the unpaid records are there ... lovely but the comments field is missing.
I exported the file and even the unpaid records are there ... lovely but the comments field is missing.
When I look at table xxx_pf_payments I see both records, the offline and the PayPal, when I look in Payments Management I only see the one. I gather there are still database issues.
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Hi Dave
First of all, If you don't know how to use something, don't say that It doesn't work. Please ask me for support first .
=> You need to set up your Paypal payment plugin to Live mode first. How to do that ? Go to Payment Form -> Payment Plugins, edit the os_paypal payment plugin, set it to Live Mode . Of course, you need to enter your own paypal account, too (looks at the attached screenshot for more detail) .
I would not need to seek support if you provided documentation. Within Forms Management and when you click on the form and select the Basic Information tab there is a box marked "Pay Pal Account" and with the words "Leave it empty to use the PayPal Account set in the Configuration area. By that way you still have "payemnt" still misspelled a couple of lines down. You apparently mean that you have to configure the PayPal plugin in the Payments Plugins to set it to Live Mode rather than test mode. There is a PayPal Email box on this page - am I supposed to guess which one determines where the payment actually goes? I admit that I didn't find the live/test button where you hid it - but you didn't think that might be this issue when I kept getting sent to the sandbox.
I would suggest a couple of things. First separate the Joomla 1.5 and Joomla 1.6 versions into individual downloads, this will be much easier on your users. Second, start calling version 1.5 as 1.5.001 and 1.6 as 1.6.001 and make this appear on the screen where you now say 1.6 for both. Create documentation and make that part of the download so people know how to configure the product. The documentation should also say 1.5.001 or 1.6.001. I will help you debug 1.5, but not 1.6, someone else will have to do that. I think you will end up with different numbered versions depending on how many errors are found. Each time you make a correction change the version number 1.5.002, 1.5.003 etc. - this is the only way we will be able to keep this untangled.
You have a bad habit of being imprecise about telling your users where to look - like saying Configuration when it's Payments Plugins. Each of these little details will have to be ironed out. You have 14 core fields on the Fields management tab, yet when you go to Form, Fields Management, there are only 11. It's always a guessing game how to set required and published fields when the core ones are controlled by the Form and the calculated ones are controlled by Field Management.
On to the next topic ...
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=> As I said, the payment record only shows in Payment Management Screen after you complete payment. In this case, you didn't make payment, so the record is not displayed in the back-end, that's normal .
Actually, you didn't look at the configuration page very carefully . That's just a sample message which I created for demo purpose. To change it, you can go to Payment Form -> Configuration, looks at Messages tab, looks at User email body (offline payment) and Thank you message (offline payment), you can see and change the message there . Payment Form is very flexible ! I also suggest that you please look at all the config options in case you want t change it .
With my above comments, I hope you can have a look at it again, then do one more test. As I said, IT WORKS .
If you have anything you don't understand, please ask me first before saying It doesn't work .
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