ICS generator function version 2.20.0

Hello Dam

Still struggling with the same issue as in the previous post on Version 2.19.4
joomdonation.com/forum/os-services-booki...n-verson-2-19-4.html

The Generate ICS file settings are as follows:
 
Admin File = Yes. The registration notification for the ICS file enters correctly in the diary in Outlook of the admin. However, one cannot edit the file to add the Client name to the diary entry.

Employee File = Yes . The Employee's notification enters into Outlook on the registration date, not the booking date that the client wants to attend. This is now a long outstanding issue that is not resolved, and the employees are very unhappy since it was entered incorrectly in their diary. It is also a problem to enter the client name in the booking ICS file in Outlook.

How can we get this issue resolved, since it seems that it is not working as expected?

I am at the stage where I now have to consider other similar products to replace this plugin.

Kind regards

I am now using the email received in Outlook and by use the Outlook "Create an Appointment" button to create an appointment with the relevant information.

Seems that you are struggling with the creation and editing of the .ics files.

Do not understand why there is a difference between the Admin notification and the Employee Notification with the .ics file

The problem is still the same as in the above even for the latest 2.22.0  version. 

When will this issue be resolved? This has now been dragging on for more than 5 months.

There seems to be a difference between the admin or manager and the employee ICS files received. There are several issues with this ICS-generated file:

1. The name and details of the client are in the email received. However, that information is not in the in the manager/admin ICS file. 

• The ICS header is the name of the service and address and not the name of the client who made the booking.
• In the content of the ICS file, it just gives the employee's name. Nothing else. 
• To add the Client information one has to open the ICS file in Outlook, save it to the calendar, and then manually add the client information in the header.

2. The file that the employee receives adds the entry on the date and time the client made the boong online and not the time of the appointment. So something is wrong with the ICS file that the employee receives. This is causing huge frustration for employees, since they now too have to save the file, in Outlook, go back to the calendar and manually enter and change the information to the correct date and time.

For example, the client makes the booking on 04/01/2024 at 11:00 for an appointment on 05/01/2024 at 10:00.

The ICS file that the admin/manager receives shows the date and time of the appointment correctly as Friday 05 January 2024 10:00- 11:00. The ICS file that the Employee receives shows the date and time as 
04 January 2024 11:00- 12:00.

So clearly there is an issue since this is not correct and should not display like this in the employee's diary.

I trust that we can resolve this issue or I will have to look at other options that are available since I think that after more than 5 months this issue should have been resolved.

Hi Wynand,
1. You can submit ticket on category: OS Services Booking, i will update the modification in ICS files generator function. I will add customer information (Name, Email and Phone values) into description of ics files.
2. About the difference between booked time and employee's Outlook. We have tested carefully on our local server and different customer's booking system, and there aren't any wrong thing with that function. But you will need to make sure your current timezone with Joomla timezone are the same. Because based on Joomla timezone, OS Services Booking will converted the booked time to UTC timezone before those time will be changed (automatically) based on employee's computer timezone.
Thanks
Dam

Thanks, Dam. I have added a new booking issue for clients on the new version of OSB.

Gives the following error when you want to make a booking: 0 date(): Argument #2 ($timestamp) must be of type ?int, string given.

If you tell me where I can change the client info on the ICS file I can do that too.

Thanks for fixing the 0 date(): Argument #2 ($timestamp) must be of type ?int, string with the updated version.