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Grace period and reminder messages
- Nathan
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3 years 3 months ago #151817
by Nathan
Grace period and reminder messages was created by Nathan
Hello,
I have a couple questions about the grace period in combination with the reminder messages:
I have a couple questions about the grace period in combination with the reminder messages:
- Essentially what I want to do is to send the user an email letting them know that their plan has expired and that they are now in the grace period. Can I use the "Send reminder X days after subscription expired" functionality to do this?
- If the user renews before the subscription expires they won't get that email, correct?
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- Tuan Pham Ngoc
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3 years 3 months ago #151819
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Grace period and reminder messages
Hello Nathan
The answers for both two questions are Yes, it is correct
Tuan
The answers for both two questions are Yes, it is correct
Tuan
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3 years 3 months ago #151822
by Nathan
Replied by Nathan on topic Grace period and reminder messages
Thank you for your quick reply.
Is there any way to send users a direct link to update their credit card via email?
Is there any way to send users a direct link to update their credit card via email?
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- Tuan Pham Ngoc
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3 years 3 months ago #151825
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Grace period and reminder messages
No, there is no direct link like that. He will have to login, access to his user profile to update credit card if needed
Regards,
Tuan
Regards,
Tuan
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3 years 3 months ago #151845
by Nathan
Replied by Nathan on topic Grace period and reminder messages
I understand, thanks
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2 years 11 months ago #154005
by Mark
Replied by Mark on topic Grace period and reminder messages
I see no way for a member to update their credit card information in Membership Pro. How do you enable this?
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- Tuan Pham Ngoc
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2 years 11 months ago #154009
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Grace period and reminder messages
Hello Mark
I answered on your own forum topic joomdonation.com/forum/membership-pro-ge...dit-card.html#154008
Tuan
I answered on your own forum topic joomdonation.com/forum/membership-pro-ge...dit-card.html#154008
Tuan
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