Free trial period: payment in advance?

  • Michail Fragkiadakis
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3 years 8 months ago #148711 by Michail Fragkiadakis
Free trial period: payment in advance? was created by Michail Fragkiadakis
Greetings and happy new year.
I would like to setup monthly subscriptions (1 month, 2 months or 3 months) with recurring payment and include an extra free month.
I have tried to implement it by using one subscription plan and custom fee fields (in order to use the "Modify Subscription Duration" field) but as I just read in another topic this is not possible with recurring payment*.
So, I followed the advice of that topic and tried to implement it by using 3 different subscription plans, one for each period (1 month, 2 months or 3 months). But in this case payment also seems to be made after the first free month, whereas I would like to be made immediately. In other words, I would like the "free month" to be after the subscription period ends. Is that possible somehow?

*Actually, it would be great if this was possible. Maybe think of it as a feature request?

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3 years 8 months ago #148719 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free trial period: payment in advance?
Hello

For that recurring subscription plan, when will the subscription period ends? Do you have a fixed number of payments for each of these plans?

Tuan

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3 years 8 months ago #148728 by Michail Fragkiadakis
Replied by Michail Fragkiadakis on topic Free trial period: payment in advance?
Hello Tuan,

No, it's up to the user to decide when the subscription ends.

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3 years 8 months ago #148735 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free trial period: payment in advance?
Hmm

For a recurring subscription, I don't know how users can decide when he wants the subscription ends. Not sure how you could setup to make system works like that?

Tuan

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3 years 8 months ago #148740 by Michail Fragkiadakis
Replied by Michail Fragkiadakis on topic Free trial period: payment in advance?
Considering that the point of recurring subscription is to automatically renew a user's subscription over a specific period that is defined by the subscription plan (in my case 1 month, 2 months or 3 months), I guess a user would decide to end a subscription by cancelling the automatic payment. Isn't that how it works?

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3 years 8 months ago #148763 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free trial period: payment in advance?
Yes. That's how it works. And in that case, you want to give them extra 1 month subscription when they cancel their recurring subscription

If so, that's not supported and you would need to perform some customization to the extension to have it works

Regards,

Tuan

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