Stripe Checkout - Webhook problem

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1 month 1 week ago #140983 by andybon
Replied by andybon on topic Stripe Checkout - Webhook problem
Noting my Stripe API version is 2017... so I will update that incase that helps.

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1 month 1 week ago #140985 by andybon
Replied by andybon on topic Stripe Checkout - Webhook problem
No not multi-lingual... Maybe I should start a new thread on this and send you my access info.

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1 month 1 week ago #140986 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe Checkout - Webhook problem
It should not related to the 301 error. Maybe your site perform some kind of redirection (for example, from without www to www URL) for that URL?

Tuan

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1 month 1 week ago #141005 by andybon
Replied by andybon on topic Stripe Checkout - Webhook problem
Thanks for the advice - my site does enforce www. and the Stripe webhook had just mysite.com - so I've updated that with the www. (and of course my real website name) - also updated the Stripe API to latest version.

It looks like the webhook will try again in 20 hours going from my Stripe dashboard - so will see tomorrow if this has solved the issue. Will report back here.

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1 month 1 week ago #141006 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe Checkout - Webhook problem
I believe the issue should be fixed. That's the root reason causing the error. The error should be gone after you change that.

Tuan

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1 month 1 week ago #141022 by andybon
Replied by andybon on topic Stripe Checkout - Webhook problem
Thanks Tuan - You're absolutely right - it was the 'www' missing in the webhook URL that caused the problem.... all good since I corrected my mistake there.

Thanks - and apologies again for jumping in on this thread.

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1 month 1 week ago #141029 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe Checkout - Webhook problem
Great. Happy to hear that and thanks for the update

Tuan

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  • Didier BRETTENACHER
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1 month 1 week ago #141061 by Didier BRETTENACHER
Replied by Didier BRETTENACHER on topic Stripe Checkout - Webhook problem
I was wainting the next Stripe paiement after your intervention.
Everything seems to be working perfectly now.
Thanks for your help Tuan. Excellent support as usual.

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1 month 1 week ago #141068 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe Checkout - Webhook problem
Great. Happy to hear that and thanks for the update Didier

Tuan

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