Stripe Checkout - Webhook problem

Hello,
We have been using this payment plugin without a problem for over a year.
Now we don't want a recurring payment so we have to set up MembershipPro for that.
As we are in Europe, we want to continue to use payment directly on the Stripe platform to be in accordance with European rules.
Since we made this change, weebhooks are failing. Payments are valid on Stripe, but Membership does not have feedback.
As there is no more recurring payment, what should I do? Delete weebhooks?
Actually we have this (with the good website URL) :  domain.com/index.php?option=com_osmember...ent_method=os_stripe

Regards

Hello

Did you enter Signing Secret parameter in the payment plugin parameter? Maybe you did not enter that parameter and that's the reason webhook is failing?

Tuan

Thanks for your reply Tuan.
Yes the signing secret parameter is define.
All works fine since more than 1 year.
The only new change is that there is no more recurrence for subscriptions.

Hello

Maybe there is something on server block the webhook? In this case, the only way to check this issue is:

1. Submit a support ticket sending me super admin account of your site

2. Invite me into your Stripe account as developer, see support.stripe.com/questions/invite-team...-your-stripe-account for instructions (my email is tuanpn@joomdonation.com)

Regards,

Tuan

Tuan, all is done: new ticket and all access granted

Hi Didier

It causes by wrong data for signing secret which you entered into payment plugin parameter. I corrected it and it should be OK now

Please check it and confirm

Tuan

Sorry to jump into this thread - but just reporting I have same issue since starting with the new Stripe plugin... the Stripe payment is taken but the subscriber record on my site shows pending and has no invoice number.

As advised here I am double checking I copied the Stripe keys and signing secret ok. Will report back...

Could you please check and let me know what's the status of the webhook failed webhook? Do you see 400 error?

Tuan

The failed webhook is actually showing HTTP Status Code 301 (Moved Permanently)

(I have also now checked the keys and signing secret - confirming I've got those entered into my site correctly)

That mean there is some kind of redirection there. Is your site multilingual website? If Yes, please append &lang=en at to the end of webhook URL. That should address the issue

Regards,

Tuan