Joomla Extensions by Joomdonation

Customer Card Updates on our Website

  • Leon Jackson
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7 years 2 weeks ago #112378 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Hi Tuan

Thank you very much for that very quick response and helping me out. Much appreciated.

Can you please provide me with the process of updating the Stripe plugin. I have read the documentation but it only says how to install and uninstall payment plugins.

Regards

Leon

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7 years 2 weeks ago #112381 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

Update is the same with installation. So just go to Membership Pro -> Payment Plugins to install it

Tuan

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  • Leon Jackson
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7 years 2 weeks ago - 7 years 2 weeks ago #112423 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Hi Tuan

Thank you for guiding me through the procedure. Successfully purchased and updated.

Regards.

Leon
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Last edit: 7 years 2 weeks ago by Leon Jackson.

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7 years 2 weeks ago #112426 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

I don't know why the page is blanked like that. Maybe there was some override implemented and it's not compatible with latest version of the extension

Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you

Regards,

Tuan

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  • Leon Jackson
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7 years 2 weeks ago #112430 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Hi Tuan

Yes there was some override implemented due to which the Admin and the front end of the web site both were blank.

Reinstalling the component and using the new component files fixed the issue. Everything is working fine now.

Regards

Leon

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7 years 2 weeks ago #112457 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Great. Thanks for confirming

Regards,

Tuan

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