Customer Card Updates on our Website

  • Leon Jackson
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7 years 1 month ago #111327 by Leon Jackson
Customer Card Updates on our Website was created by Leon Jackson
Hi guys
we want storing customers payment information like credit card details , currently i am using membership pro version 2.9.0
Can you please confirm me this feature is available in new version(2.12.2) of membership pro ?

How we can do this ?

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7 years 1 month ago #111328 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

What payment method you are using? As of right now, we only have Stripe payment plugin support this option

Regards,

Tuan

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  • Leon Jackson
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7 years 1 month ago #111578 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Right now we are using Stripe payment method

Can you please explain a bit more ?

How we can use this features ?

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7 years 1 month ago #111580 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

See our documentation at membershipprodoc.joomservices.com/subscr...s#update-credit-card

Regards,

Tuan

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  • Leon Jackson
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7 years 2 weeks ago #112313 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Hi Tuan,

Currently we are using Membership Pro on our test web site and live website.

I wanted to know if I update Membership Pro on test web site, can I update it on live web site as well without any cost using the same token? Or I can only update it on one site only.

Also I wanted to know that how can I provide the functionality of updating the card details for customers? Currently there is no option for updating card details.

Currently I am using Stripe payment method and the Membership Pro version that is currently running is 2.9

Thank You.

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7 years 2 weeks ago #112317 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

You can still update for both websites. Just please make sure each site has an unique Download ID (you can generate multiple download ids for your account). See membershipprodoc.joomservices.com/gettin...on#use-joomla-update to see how to use Joomla updates to update your site to latest version of Membership Pro

Regards,

Tuan

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  • Leon Jackson
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7 years 2 weeks ago - 7 years 2 weeks ago #112334 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Hey Tuan,

Thank you so much for reverting back.

I tried to update it with Joomla update but it failed. Then I tried to update it manually.

I have checked the My Download section, it says that Membership Pro has been expired. It also shows MP Stripe which can be downloaded.

Does the support is provided for one year for Membership Pro? What can I do to upgrade the component?

Thank You
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Last edit: 7 years 2 weeks ago by Leon Jackson.

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7 years 2 weeks ago #112335 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

Yes, support and upgrade is one year for each purchase. If your subscription was expired, please re-purchase the extension to get latest version to update

Regards,

Tuan

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  • Leon Jackson
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7 years 2 weeks ago #112340 by Leon Jackson
Replied by Leon Jackson on topic Customer Card Updates on our Website
Hi Tuan

Just on last quick query.

I need update card details functionality for the customers. As discussed with you, it should be there on the user profile page.

But it is only showing the option for cancel subscription.

If I update, will there be the option to save card details?

Thank You
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7 years 2 weeks ago #112372 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customer Card Updates on our Website
Hi Leon

Yes. You will need to both update Membership Pro and Stripe payment plugin to latest version

Regards,

Tuan

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