Advice When Members update their Information

  • Graeme Simpson
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8 years 9 months ago #84795 by Graeme Simpson
Replied by Graeme Simpson on topic Advice When Members update their Information
Hi Tuan,

I now have a pdf of the PayPal receipt our constant used for the Membership Pro purchase in his company's name, but it was for our web site.

Where do i send that to please, so we can get the 2.5.0 update?

Thanks
Graeme

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8 years 9 months ago #84820 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Advice When Members update their Information
Hi Graeme

Accessing to joomdonation.com/support-tickets.html , submit a support ticket sending us that information. We will then find order, assign it to your account and if your subscription is still active, you can get the latest version and upgrade it to your site

Tuan

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  • Graeme Simpson
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8 years 9 months ago #84826 by Graeme Simpson
Replied by Graeme Simpson on topic Advice When Members update their Information
Thank you, I have just done that.

You help is much appreciated.

Graeme

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8 years 7 months ago #86885 by rjjjc

Tuan Pham Ngoc wrote: Actually, when users update profile data, the system does send email to admin to inform them about it.

Go to Membership Pro -> Emails & Messages, make sure you enter data for "Profile Update Email Subject" and "Profile Update Email Body" setting and it should work well


Is there a way for admin to be informed which data was changed? changed address: 123 Street, Updated Phone Number: 123-456-789.

This is a required feature for a customer.

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8 years 7 months ago #86903 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Advice When Members update their Information
Sorry, the system doesn't track what data was changed, so it is not possible to put these information into the email

Tuan

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