How manually remove a member?

I am trying to set up a subscription. Doing this I make a test-subscriber.
I cannot find a way to delete this test-subscriber from inside the component.
Is that really impossible? Or do I miss something obvious?
(I now use phpmyadmin to delete the record, but this is a bit heavy for this.)

Thank you.

Greetings,
Paul

Confused by the logic of the dashboard, I did not get how to change the data inside a subscription.
It turns out, that :
- when you click on the icon Subscriptions, you get to a panel called Subscription Manager: Subscriptions - there you can edit and delete subscribers;
- when you click on the icon, you get to a panel called Subscriber Manager: Subscribers - there you can change profile data of subscribers and look at their subscriptions history.

I could not find the first because I thought that I had it already, when is was looking at the second. Thinking about it, I suppose the second is the profile and subscription-info for the subscriber, and the first is the same for the subscription-admin.

Paul

Hi Paul

In the older version, we called the First one as "Subscribers" and the second one is "User Profies". However, thinking more about it, I see that I called it in a wrong way, so I changed it from version 2.0.0 (you should update to 2.0.1 as 2.0.0 has some small issues):

1. Subscribers are the users who sign up for the subscription plan. Each time he sign up or renew a subscription, the system will create a "Subscription Record".

2. A Subscriber can has multilple subscription records

So if you want to delete data, go to Membership pro-> Subscriptions, delete the subscription records and it should be OK

Hope it is clear now.

Regards,

Tuan

Hi
Where to find version 2.0.1?
In download it´s says 2.0.0.

Hi Stephen

Sorry, just updated it. You can download that latest version from My Downloads section now !

Regards,

Tuan

Tuan,

I am at 2.0.3 and I don't see an option to delete a subscriber.
What am I missing ?

You can access to Membership Pro -> Subscriptions, delete the subscription record(s) of subscribers and he will be deleted

Regards,

Tuan

I have the same problem, there is no "Delete" option in Dasboard/Subscriptions/(user) Please help.

Hi Lisa

Access to Membership Pro -> Subscriptions (note Subscriptions, not Subscribers) you will see a list of subscription records

Then you can check on the checkbox next to the subscription records you want to delete, then press Delete button in the toolbar to get it deleted, See this screenshot and you should understand drive.google.com/file/d/0B2RoJ_24efMQTTh...kE/view?usp=drivesdk

Regards,

Tuan

Tuan Pham Ngoc wrote: Hi Lisa

Access to Membership Pro -> Subscriptions (note Subscriptions, not Subscribers) you will see a list of subscription records

Then you can check on the checkbox next to the subscription records you want to delete, then press Delete button in the toolbar to get it deleted, See this screenshot and you should understand drive.google.com/file/d/0B2RoJ_24efMQTTh...kE/view?usp=drivesdk

Regards,

Tuan

I hope you don't mind me asking in here but I think it's linked.

In the UK we have to give some form of option for a user to be able to delete their account with an on-line provider / website and it hadn't occurred to me until I read this thread.

Now I'd love there to be an automatic end-user side 'delete account' button function (Would this actually be a MembershipPro aspect / able, or EasyProfile, or Joomla itself?) but if I set this up in a manual sense, asking client's to submit a 'delete account' request through our helpdesk maybe, can you just clarify your last message above for me so I don't misunderstand;

So once we delete a 'subscriptions record' this would only delete their specific individual subscription to a plan, right?

So as I have my setup that when they first sign-up and join our site, they are placed in to a 'Free Lifetime' account. Then once they are activated to a live account, they have the ability to access the various paid plans - so what happens to a user who was subscribed to a specific plan, who I then delete their subscriptions record... do they still have the 'Free Lifetime' account, or is the customers WHOLE record / profile and account deleted from the system?

I look forward to your response, in this critical aspect.

Regards,