recurring subscription reminder emails
- Tuan Pham Ngoc
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9 years 10 months ago #64120
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring subscription reminder emails
Why not ? Will do it soon (today or tomorrow). It is easy and I can see the benefit of it.
Tuan
Tuan
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- Alan Henness
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9 years 10 months ago #64132
by Alan Henness
Replied by Alan Henness on topic recurring subscription reminder emails
Tuan
Which? Mike's request to sort by expiry date, my request about emails or both?
Which? Mike's request to sort by expiry date, my request about emails or both?

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- Mark Skillin
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9 years 10 months ago #64133
by Mark Skillin
Replied by Mark Skillin on topic recurring subscription reminder emails
Both would be nice 
Mark

Mark
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- Mark Skillin
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9 years 10 months ago - 9 years 10 months ago #64421
by Mark Skillin
Replied by Mark Skillin on topic recurring subscription reminder emails
Hi Tuan,
Hows this fix coming along, at the moment I have got the renewal emails on my recurring plan switched off (0) but the system keeps sending them - its causing a lot of confusion and subscribers doing silly things like subscribing again. Its a PITA to ask them to cancel a paypal subscription.
regards
Mark
Hows this fix coming along, at the moment I have got the renewal emails on my recurring plan switched off (0) but the system keeps sending them - its causing a lot of confusion and subscribers doing silly things like subscribing again. Its a PITA to ask them to cancel a paypal subscription.
regards
Mark
Last edit: 9 years 10 months ago by Mark Skillin.
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- Mark Skillin
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9 years 10 months ago #64513
by Mark Skillin
Replied by Mark Skillin on topic recurring subscription reminder emails
This is driving me mad, I have got reminder emails turned off for a recurring subscription plan but the system keeps sending them out. What am I doing wrong. I just had another subscriber resign up for the plan with a fresh paypal subscription - talk about a head ache to get in touch with them and try to explain how to cancel a paypal subscription.
Not good!
Not good!
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- Tuan Pham Ngoc
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9 years 10 months ago #64514
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring subscription reminder emails
Sorry Mark. I am trying to finish next release of Membership Pro and could not look at it earlier. Could you please submit a support ticket sending us super admin account of your site ?
I am going to check it when I got home later today
Really sorry for the inconvenience
Tuan
I am going to check it when I got home later today
Really sorry for the inconvenience
Tuan
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