recurring subscription reminder emails

  • Tuan Pham Ngoc
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8 years 11 months ago #64120 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring subscription reminder emails
Why not ? Will do it soon (today or tomorrow). It is easy and I can see the benefit of it.

Tuan

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8 years 11 months ago #64132 by Alan Henness
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Tuan

Which? Mike's request to sort by expiry date, my request about emails or both? :)

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  • Mark Skillin
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8 years 11 months ago #64133 by Mark Skillin
Replied by Mark Skillin on topic recurring subscription reminder emails
Both would be nice :-)
Mark

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8 years 10 months ago - 8 years 10 months ago #64421 by Mark Skillin
Replied by Mark Skillin on topic recurring subscription reminder emails
Hi Tuan,
Hows this fix coming along, at the moment I have got the renewal emails on my recurring plan switched off (0) but the system keeps sending them - its causing a lot of confusion and subscribers doing silly things like subscribing again. Its a PITA to ask them to cancel a paypal subscription.
regards
Mark
Last edit: 8 years 10 months ago by Mark Skillin.

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8 years 10 months ago #64513 by Mark Skillin
Replied by Mark Skillin on topic recurring subscription reminder emails
This is driving me mad, I have got reminder emails turned off for a recurring subscription plan but the system keeps sending them out. What am I doing wrong. I just had another subscriber resign up for the plan with a fresh paypal subscription - talk about a head ache to get in touch with them and try to explain how to cancel a paypal subscription.
Not good!

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8 years 10 months ago #64514 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring subscription reminder emails
Sorry Mark. I am trying to finish next release of Membership Pro and could not look at it earlier. Could you please submit a support ticket sending us super admin account of your site ?

I am going to check it when I got home later today

Really sorry for the inconvenience

Tuan

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