2Checkout Plugin not working

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11 years 3 weeks ago #38679 by John O Connor
Replied by John O Connor on topic Re: 2Checkout Plugin not working
Hello Ciaran,

Any word from Tuan on Skype. I have the same issue and am losing alot of business as a result.

Thnaks,
John.

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11 years 3 weeks ago #38680 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: 2Checkout Plugin not working
Hi John

Just checked Skype history with Ciaran but for some reasons, we don't have any discussion about 2Checkout payment plugin. If you have issues, could you please contact me on Skype ? I am busy finishing our new website now but I will be available on tomorrow. Will that be OK ?

Tuan

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11 years 2 days ago #39437 by John O Connor
Replied by John O Connor on topic Re: 2Checkout Plugin not working
Hello Tuan,

I have 2checkout plugin and 2checkout set to test mode. You can do a dummy purchase of oone of the following products to see the issue thats occurring. I need this resolved ASAP.

HERE IS THE LINK TO MY PRODUCTS PAGE - www.joomlage.com/joomla-templates


PROBLEM IS
1: When you select 2checkout and click proceed you see the following OS_WAIT_2CHECKOUT. Should this not display a proper message?

2: When you arrive at 2checkout add required details and click finalise order you get re directed back to
www.joomlage.com/osm_2checkout_notify.php but it shows as a blank page. If you refresh the url then it shows the homepage.

3: The customer receives a Sales receipt from 2checkout and no mails from Joomlage.com regarding the subscription.

4: In Membership pro >> subscribers you can see that the user is now subscribed but it is showing as pending and not active. Here lies the problem.

Why is the account not set to active when a user pays for a subscription with 2checkout?
This is the reason no subscription emails are not sent to the subscriber also.

You will see this process for your self when you perform a test transaction.


Thanks,
John.

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10 years 10 months ago #40422 by John O Connor
Replied by John O Connor on topic Re: 2Checkout Plugin not working
Hello,

I have upgraded to the latest version of Joomla thinking it might resolve the issue but it did not.

When are you going to reply to my query?

This issue needs to be resolved as its a complete hindrance to my customers.

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10 years 10 months ago #40496 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: 2Checkout Plugin not working
Hi John

Please contact me via Skype. We will work together and solve the issue on tomorrow. My Skype nickname is tuanpnves

Please talk to me !

Tuan

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