New Users Always Blocked

More
11 years 10 months ago #29779 by Buddy Gibbons
Replied by Buddy Gibbons on topic Re: New Users Always Blocked
Yes, let's use Skype to solve this problem. I have just requested that you add me as a contact on Skype. If you'd like to set up a time, I'll be glad to do so. This is a very serious problem so the sooner we can fix it, the better.

Thanks!

Please Log in or Create an account to join the conversation.

More
11 years 10 months ago #29802 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: New Users Always Blocked
Hi Buddy

I will be available on Skype from 8:30am until 11pm everyday. My timezone is GMT + 07 (I am from Vietnam). So please talk to me when you are online (I was not available because it was holiday in our country, we will come back to normal work on tomorrow).

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
11 years 10 months ago #29937 by Jacob
Replied by Jacob on topic Re: New Users Always Blocked
Hello,

I am having the same problem. My OS Membership Plugin is activated, the user who signs up get an activation email that the link in it doesnt work and the user is activation in the Membership Pro component under subscribers but is not activated in the User Manager for Joomla! so they cannot click the activation link or log in

Please Log in or Create an account to join the conversation.

More
11 years 10 months ago #29965 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: New Users Always Blocked
Hi Jacob

Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and make sure the settings are correct ?

Tuan

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #31113 by Majid
Replied by Majid on topic Re: New Users Always Blocked
I am experiencing the exact same problem. Please get back to me as soon as you can Tuan! I've sent a support ticket, added you on Skype and posted here!

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #31117 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: New Users Always Blocked
I answered your question on the other forum post. Is the problem related or this is a separate problem ?

Tuan

Please Log in or Create an account to join the conversation.