When subscription expires...

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11 years 5 months ago - 11 years 5 months ago #20616 by ehrnst
When subscription expires... was created by ehrnst
i would like to disable the user, and or let them enable the account again by make a new payment.
I tried setting one user to "expired" but this does not affect users since they are still able to log in and also see everything that paying users see.

Is it possible to redirect all expired subscribers to a renewal page when they log in?

I am using community builder also, but user registration is through Membership Pro
Last edit: 11 years 5 months ago by ehrnst.

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11 years 5 months ago #20835 by ehrnst
Replied by ehrnst on topic Re: When subscription expires...
Hi,

Anyone who can help me with this? plugin is set to "disable user"

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11 years 5 months ago #20836 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: When subscription expires...
Hi ehrnst

Alitle busy finishing a payment plugin at the moment. Will look at it and reply you (with solution) on tomorrow !

Regards,

Tuan

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11 years 5 months ago #20837 by ehrnst
Replied by ehrnst on topic Re: When subscription expires...
Great, tank you!

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11 years 5 months ago #20873 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: When subscription expires...
Hi ehrnst

I have time to look at the issue you are having now. Could you please give me more information :

1. What resources you want to restricted to Payees only ?

2. I would suggest that you use the solution below :

- Create a new Joomla Group, for example, Membership Group. Setting Membership Pro (use the Joomla group plugin) so that when user subscribe to a plan, they will be assigned to that group. when the membership expried, remove them from that group.

- Create a new access level called Membership for example, then choose Membership group for that access level.

- Assign the resources (articles for example) to that access level.

By doing that, only members have active membership will be able to access to the resources.

Hope my explanation is clear to you.

Tuan

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11 years 5 months ago #20880 by ehrnst
Replied by ehrnst on topic Re: When subscription expires...
Thank you for your reply.
So i will have to manually add/remove users to groups in order to make this work?

i have created a "subscriber" group, and a access level and added a menu item to this level. It all seems to work besides i manually have to add users or remove them from the subscriber group

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11 years 5 months ago - 11 years 5 months ago #20881 by ehrnst
Replied by ehrnst on topic Re: When subscription expires...
figured how to edit the default group for new users, but expired users should automatically be set to another group, and redirected to a renewal site when they log in :)
Or at least deactivate the users account like the plugin says
Last edit: 11 years 5 months ago by ehrnst.

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11 years 5 months ago #21084 by jeff
Replied by jeff on topic Re: When subscription expires...
I am very new to this so I am trying to learn as we speak.

1. When someone's subscription expires what happens to that member. Do I have to manually move them. The system should automatically move then to an expired group the next day after they are expired.

2.Is there an easy way to renew after they have been expired.

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11 years 5 months ago #21106 by ehrnst
Replied by ehrnst on topic Re: When subscription expires...
Jeff,
We are in the same boat i also need users to be moved to another group automatically, and possibly also redirected to a renewal page when they try to access restricted areas.

From what i can see there is a function to block users account when subscription expires, but it don't seem to work. I have tried to manually set an subscription to expired.

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11 years 5 months ago #21112 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: When subscription expires...
Hi Jeff

Sorry for lately response. Please give me few more time to think about a best solution. Disable users account is easy. However, if we disable their account, they won't be able to login, they won't be able to renew their subscriptions....

Do you have a Skype , YM, MSN or Gtalk account? If you have one, I would like to discuss with you directly about your need and find a solution together.

In my opinion, I think we should not restrict access to resources to Registered Group. These resources should be assigned to a custom group (for example, you can create Membership Group).

When users subscribe to a plan, we will assign them to Membership Group so that they can access to these resources. When their membership expired, we will remove them from Membership Group (so that they will be a normal registered users) and cannot access to the restricted resources.

Tuan

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