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[SOLVED]Release date for new version
- Marchello
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15 years 10 months ago #1274
by Marchello
Replied by Marchello on topic Re:Release date for new version
Ok Thanks a lot for your reply! I appreciate it! Please let me know the best day for you. I'll send you any kind the info you need!
The donation module is the Best!
Thanks!
The donation module is the Best!
Thanks!

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- ssv445
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15 years 10 months ago #1275
by ssv445
Replied by ssv445 on topic Re:Release date for new version
I purchased your component on 16th, and you fixing the problems now.
I am not responsible for your schedule. When you own the reviews of quick support then you must exhibit the same. and you failed into that.
So I do not regret for my review at JED, that is still valid for your responses.
If the problem was of 5 minutes, then why dont you fixed when you get my reply. my reply for permission change was Sent at 8:55 AM (GMT+05:30) on 19th June, and you fixed it in 3 days. Such a pathetic support, this way things will surely does not work for any serious client.
You are selling a component not a service, you must reserve some time for supporting your components.
BTW a kind note for you : I am not going to use your component any more. Because when in future, If any problem occurs I do not want to wait 6 days for a 5 minute fix. If you like to refund me you should. Else keep it as motivating donation from me, so that you will think seriously for support.
Thanks
Shyam
I am not responsible for your schedule. When you own the reviews of quick support then you must exhibit the same. and you failed into that.
So I do not regret for my review at JED, that is still valid for your responses.
If the problem was of 5 minutes, then why dont you fixed when you get my reply. my reply for permission change was Sent at 8:55 AM (GMT+05:30) on 19th June, and you fixed it in 3 days. Such a pathetic support, this way things will surely does not work for any serious client.
You are selling a component not a service, you must reserve some time for supporting your components.
BTW a kind note for you : I am not going to use your component any more. Because when in future, If any problem occurs I do not want to wait 6 days for a 5 minute fix. If you like to refund me you should. Else keep it as motivating donation from me, so that you will think seriously for support.
Thanks
Shyam
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- Tuan Pham Ngoc
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15 years 10 months ago #1276
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Release date for new version
I was waiting for your response but I didn't receive it . Then It was the weekend and I come to my home (It is far from my office and I don't have internet connection there ) . Today , I just come back to my office and the first thing I did is checking your email, then went to your site, checked and fixed the problem for you .
Since you don't want to use my extension, I had refunded money to you . Please remove my extension from your site .
Don't worry about the bad review you left for my extension on the JED . I believe with my great support, I will receive many good reviews for my extensions in the near future.
Thanks,
Ossolution Team
Since you don't want to use my extension, I had refunded money to you . Please remove my extension from your site .
Don't worry about the bad review you left for my extension on the JED . I believe with my great support, I will receive many good reviews for my extensions in the near future.
Thanks,
Ossolution Team
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- Tuan Pham Ngoc
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15 years 10 months ago #1297
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Release date for new version
Hi mdesignx7
I have some free time this weekend . Please send me an email with the customization you need plus FTP account and Joomla administrator account . I will do the customization for you as promised .
Regards,
Ossolution Team
I have some free time this weekend . Please send me an email with the customization you need plus FTP account and Joomla administrator account . I will do the customization for you as promised .
Regards,
Ossolution Team
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- Marchello
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15 years 10 months ago #1298
by Marchello
Replied by Marchello on topic Re:Release date for new version
I sent to you yesterday all my information.
Thanks a lot for all your help!
You are a great person!!! Really helpful!:lol:
Thanks a lot for all your help!
You are a great person!!! Really helpful!:lol:
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- Jay Gerring
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15 years 10 months ago #1304
by Jay Gerring
Replied by Jay Gerring on topic Re:Release date for new version
Hi - I'm just waiting for the new version with the recurring donation feature to become available before I purchase.
What is your estimate now for when that will be available?
Thank you,
-J-
What is your estimate now for when that will be available?
Thank you,
-J-
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- Tuan Pham Ngoc
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15 years 10 months ago #1310
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Release date for new version
Hi
Finally, Joom Donation version 2.0 was released with many nice improvments . The most important feature is recurring donation which most of you have been waiting for a long time .
You can check out all the new features by clicking on the below link :
joomservices.com/component/content/artic...ion-is-now-available
Regards,
Ossolution Team
Finally, Joom Donation version 2.0 was released with many nice improvments . The most important feature is recurring donation which most of you have been waiting for a long time .
You can check out all the new features by clicking on the below link :
joomservices.com/component/content/artic...ion-is-now-available
Regards,
Ossolution Team
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