Charge extra fee for PayPal/credit card?

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1 month 2 weeks ago #172503 by Melissa
Can I charge an extra fee for using PayPal or credit card to pay? The only options I allow for payment are PayPal/credit card & e-transfer. 
How do I set this up, if it's possible? 

Thanks, 
Melissa

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1 month 2 weeks ago #172508 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Charge extra fee for PayPal/credit card?
Hi Melissa

You can go to Events Booking -> Payment Plugins, click on os_paypal payment plugin to edit, and configure the payment processing fee from there (by percent or fixed amount)

Regards,

Tuan
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1 day 6 hours ago #173158 by Melissa
Replied by Melissa on topic Charge extra fee for PayPal/credit card?
Hi Tuan, 

Can you help with this situation, please? I implemented a paypal/card fee of 2.00% as described above, and there are some issues in how it's calculating: it's actually coming in at a higher percentage once applied and I don't understand why. 

Example 1: Event fee: $100, discount $15 = $85. GST 5% = $4.25 (this is correct), then the payment processing fee should be $1.79, but it's coming in at $1.82 (2.039%)
Example 2: Event fee 3 x $100 = $300, GST 5% = $15, the payment processing fee should be $6.30, but is coming in at $6.43 (2.041%). 

I understand that this is compounded on the GST, which is fine, but it's not adding up to the right amount and I can't make my accounting software come up with these same numbers. 

Help?
Melissa

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20 hours 4 minutes ago #173167 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Charge extra fee for PayPal/credit card?
Hi Melissa

To help me understand the actual issue, please explain how you expect it to be calculated?

Regards,

Tuan

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19 hours 42 minutes ago - 19 hours 39 minutes ago #173168 by Melissa
Replied by Melissa on topic Charge extra fee for PayPal/credit card?
I expect it to calculate 2% additional charge when PayPal is the payment option chosen. 🤷 I legitimately don't know what it's calculating. 

Example 1 from above: if on event fee only ($85), it would be $1.70. If compounded on top of GST, it would be $1.79. It charged $1.82, which is 2.14% on the event fee or 2.039% on top of GST. 

Example 2 from above: if on event fee only ($300), it would be $6.00, if on top of GST, it would be $6.30. It charged $6.43, which is 2.14% on the event fee or 2.041% on top of GST. 

I entered the fee at 2.00% so these numbers make ZERO sense to me. How do I get it to charge 2.00% only? 

Melissa. 
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Last edit: 19 hours 39 minutes ago by Melissa. Reason: Added screenshots

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