Problem with Registration History Page and PayPal Plugin

It works now! Thanks

Great. Thanks for confirming

Tuan

Hi Tuan,

Bad news! I had only tested that closing the window, or otherwise cancelling the workflow during the payment step wouldn't lead to them changing to the new payment method with an invalid status.
I hadn't tested whether successful payments from this flow would work. I've now had 2 people pay using the registration history page, and neither one had their payment status correctly updated. It's still reflecting offline payment and pending. The onyl thing that *did* get updated was the amount. It now shows the Mollie processing fee of €0.36

Hi Joshua

So what payment method users were using to make payment? Please let me know so that I can check it further. Are you saying that they are using EB Mollie payment plugin from us ?

Tuan

So originally they use os_offline payment plugin.
using the registration history page, they now get the option to switch to the EB Mollie plugin or the EB Paypal plugin instead and complete their payment.
But when they make payment through the registration history page now, their payment method, transaction ID and payment status never get updated.

Hi Joshua

I checked and could not confirm this error. I just tried it on our demo site and it is working well for me

In your case, could you please confirm that when users register for your events using PayPal, everything is still working as expected?

Maybe you should access to My Downloads menu item, download latest package and update it to your site, then test it again one more time ?

Tuan

Paypal is working correctly. It's EB_Mollie that is not. I will check for the latest download

OK Joshua

Please download latest version of Mollie payment plugin, update it to your site. Then check it again and update us with the result

Regards,

Tuan

Hi Tuan,

There is still a problem. When the user completes payment with Mollie payment plugin, the user gets a message that the link has expired. Even though they have successfully paid, their payment processing fee is updated, their gross amount is updated, but their payment method, Transaction ID, and registration status remain unchanged.
Can you please check?

Hi Joshua

I do not have any clue about this expired link error. Could you please make a screenshot showing me that error page with error message so that I can understand the actual issue here?

Tuan