Reminder Pluggin

Hi, I can't quite understand how the reminder plugin works regarding the following:

If in an event where there are people registered and reminders 1 and 2 are configured for 1 day before and 2 days before respectively:
What happens if after both reminders have been sent I update the event date to say one week later? Reminders 1 and 2 are sent back (on the respective new dates) to people who were already enrolled?

Hello

No, if you change event date, the system won't resend remainder emails. So basically, if reminder emails were sent before, it won't be sent again

Tuan

Is it possible to request a customization via ticket for that to happen?

If you want to have it resend, you can run a SQL command to your database:



Replace jos_eb_events with actual table. Replace 100 with ID of the event which you change the date

That should solve your concern

Tuan

thanks!

You're welcome. Please continue using the extension. If you have any questions or need help, please don't hesitate to ask us

Regards,

Tuan

Hello there is no column "is_second_reminder_sent" or "is_reminder_sent", in that table

maybe you meant the table: eb_registrants?

Sorry, Yes, I meant table #__eb_registrants.

something else about the plugin: times range doesn't work for me, even if I enter "5, 23" the emails are sent at 00:00