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Reminder Pluggin
- Ezequiel Lidijover
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2 years 7 months ago - 2 years 7 months ago #146129
by Ezequiel Lidijover
Reminder Pluggin was created by Ezequiel Lidijover
Hi, I can't quite understand how the reminder plugin works regarding the following:
If in an event where there are people registered and reminders 1 and 2 are configured for 1 day before and 2 days before respectively:
What happens if after both reminders have been sent I update the event date to say one week later? Reminders 1 and 2 are sent back (on the respective new dates) to people who were already enrolled?
If in an event where there are people registered and reminders 1 and 2 are configured for 1 day before and 2 days before respectively:
What happens if after both reminders have been sent I update the event date to say one week later? Reminders 1 and 2 are sent back (on the respective new dates) to people who were already enrolled?
Last edit: 2 years 7 months ago by Ezequiel Lidijover.
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- Tuan Pham Ngoc
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2 years 7 months ago #146130
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder Pluggin
Hello
No, if you change event date, the system won't resend remainder emails. So basically, if reminder emails were sent before, it won't be sent again
Tuan
No, if you change event date, the system won't resend remainder emails. So basically, if reminder emails were sent before, it won't be sent again
Tuan
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2 years 7 months ago #146131
by Ezequiel Lidijover
Replied by Ezequiel Lidijover on topic Reminder Pluggin
Is it possible to request a customization via ticket for that to happen?
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2 years 7 months ago - 2 years 7 months ago #146132
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder Pluggin
If you want to have it resend, you can run a SQL command to your database:
Replace jos_eb_events with actual table. Replace 100 with ID of the event which you change the date
That should solve your concern
Tuan
Code:
UPDATE jos_eb_registrants SET is_second_reminder_sent = 0, is_reminder_sent = 0 WHERE event_id = 100
Replace jos_eb_events with actual table. Replace 100 with ID of the event which you change the date
That should solve your concern
Tuan
Last edit: 2 years 7 months ago by Tuan Pham Ngoc.
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2 years 7 months ago #146133
by Ezequiel Lidijover
Replied by Ezequiel Lidijover on topic Reminder Pluggin
thanks!
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2 years 7 months ago #146142
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder Pluggin
You're welcome. Please continue using the extension. If you have any questions or need help, please don't hesitate to ask us
Regards,
Tuan
Regards,
Tuan
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2 years 7 months ago #146526
by Ezequiel Lidijover
Replied by Ezequiel Lidijover on topic Reminder Pluggin
Hello there is no column "is_second_reminder_sent" or "is_reminder_sent", in that table
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2 years 7 months ago - 2 years 7 months ago #146527
by Ezequiel Lidijover
Replied by Ezequiel Lidijover on topic Reminder Pluggin
maybe you meant the table: eb_registrants?
Last edit: 2 years 7 months ago by Ezequiel Lidijover.
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2 years 7 months ago #146531
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder Pluggin
Sorry, Yes, I meant table #__eb_registrants.
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2 years 6 months ago #146674
by Ezequiel Lidijover
Replied by Ezequiel Lidijover on topic Reminder Pluggin
something else about the plugin: times range doesn't work for me, even if I enter "5, 23" the emails are sent at 00:00
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