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Eventbooking - Group registration - Next Button not working

  • Magnus Untiedt
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3 years 9 months ago #144941 by Magnus Untiedt
Eventbooking - Group registration - Next Button not working was created by Magnus Untiedt
Hello everybody,

i have a problem by creating an event. When I register as single person it work fine, but when I will do a group registration, the next button is not working and also the back button is not visible. Has somebody the same problem or somebody has a solution for me ? 

Thanks a lot

Best regards

Magnus

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3 years 9 months ago #144948 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Eventbooking - Group registration - Next Button not working
Look like there is some javascript conflict causing this error. Please submit a support ticket sending us:

- Super admin account of the site
- Link to that group registration page

I will check to see what's wrong and get it sorted

Regards,

Tuan

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3 years 9 months ago #144954 by Magnus Untiedt
Replied by Magnus Untiedt on topic Eventbooking - Group registration - Next Button not working
Hello Tuan,

thanks for your quick reply.
I have open an Ticket and send you the account and link.

Hopefully that the issue can be solved quickly :-)

Thanks a lot!

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3 years 9 months ago #144958 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Eventbooking - Group registration - Next Button not working
Just want to update that we worked together via support ticket and got the issue sorted. It was an issue with javascript code in the template and I got it sorted

Tuan

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3 years 9 months ago #144961 by Magnus Untiedt
Replied by Magnus Untiedt on topic Eventbooking - Group registration - Next Button not working
Thanks a lot! This was an very quick support :-)

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3 years 9 months ago #144963 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Eventbooking - Group registration - Next Button not working
You're welcome !

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3 years 4 months ago #148065 by Sevi
Replied by Sevi on topic Eventbooking - Group registration - Next Button not working
Having this same issue.

Sent superuser login info to support. Hopefully, you can resolve this.

Thanks,
Sevi

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3 years 4 months ago #148074 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Eventbooking - Group registration - Next Button not working
Don't worry Sevi. Will check and reply you via support ticket

Regards,

Tuan
The following user(s) said Thank You: Sevi

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3 years 4 months ago #148076 by Sevi
Replied by Sevi on topic Eventbooking - Group registration - Next Button not working
Thank you, Tuan! You're amazing. Works great now.

Appreciate it!

Sevi

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3 years 4 months ago #148077 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Eventbooking - Group registration - Next Button not working
For your information, the issue causes by a bug in Helix template, not a problem with Events Booking itself. If someone uses Helix and got that issue, please check joomdonation.com/forum/events-booking-cu...timate-template.html for solution

Regards,

Tuan

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