Stop overbooking

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10 months 3 days ago #158376 by OTWD
Replied by OTWD on topic Stop overbooking
I am having this issue in some cases bookings going 8 people over capacity. Using stripe checkout - is there a solution to this?

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10 months 3 days ago #158378 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stop overbooking
It's because during the time users on Stripe website for processing payment, that registration is not confirmed yet, so the system still allows other users to perform registration

To reduce this over booking, go to Events Booking -> Configuration, set Count Awaiting Payment Registration Time (Minutes) config option to 2 for example

So the system will also count the pending registrations in last 2 minutes while checking to see if the event is open for registration

That won't solve the issue 100%, but it would help reduce the change this happens

Tuan
The following user(s) said Thank You: OTWD

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10 months 2 days ago #158395 by OTWD
Replied by OTWD on topic Stop overbooking
That is brilliant and will definitely help!

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