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Authorize.net change means payments now declined
- Paul Seyler
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4 years 11 months ago - 4 years 11 months ago #132886
by Paul Seyler
Authorize.net change means payments now declined was created by Paul Seyler
Hello Tuan. Last week Authorize.net completed a network change that is causing our payments to stop processing with them. The error we are receiving is:
**Registration Failure: Reason
[curl] 60: SSL certificate problem: self signed certificate in certificate chain
secure2.authorize.net/gateway/transact.dll
**
Our site has a commercial certificate from GoDaddy.com and that is not self-signed. Do you know what is the workflow for this process? Where in the chain could the self-signed certificate appear?
Info on the Authorize.net change appears here:
support.authorize.net/s/article/Authoriz...t-Network-Change-FAQ
support.authorize.net/s/article/How-do-I...st-solution-provider
github.com/AuthorizeNet/sdk-php/issues/381
Thanks
Paul
**Registration Failure: Reason
[curl] 60: SSL certificate problem: self signed certificate in certificate chain
secure2.authorize.net/gateway/transact.dll
**
Our site has a commercial certificate from GoDaddy.com and that is not self-signed. Do you know what is the workflow for this process? Where in the chain could the self-signed certificate appear?
Info on the Authorize.net change appears here:
support.authorize.net/s/article/Authoriz...t-Network-Change-FAQ
support.authorize.net/s/article/How-do-I...st-solution-provider
github.com/AuthorizeNet/sdk-php/issues/381
Thanks
Paul
Last edit: 4 years 11 months ago by Paul Seyler. Reason: correct typo
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- Howard
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4 years 11 months ago - 4 years 11 months ago #132887
by Howard
Replied by Howard on topic Authorize.net change means payments now declined
We are experiencing the exact same thing on Hosrtgator but with getting donations using JoomDonation API'g to authorize.net. Very interested in your response. Authorize.net pointed me to
github.com/AuthorizeNet/sdk-php
and asked us to download and install PHP SDK for Authorize.Net API. Is this better done by you?
Howard
github.com/AuthorizeNet/sdk-php
and asked us to download and install PHP SDK for Authorize.Net API. Is this better done by you?
Howard
Last edit: 4 years 11 months ago by Howard.
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- Eric vanBok
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4 years 11 months ago #132917
by Eric vanBok
Replied by Eric vanBok on topic Authorize.net change means payments now declined
I'm having the same issue, but with Membership Pro. Does this mean there was a change in the API that you folks need to address within your apps?
This is a huge issue for us and this needs to be resolved.
Please let me know if you need any information to get this resolved.
This is a huge issue for us and this needs to be resolved.
Please let me know if you need any information to get this resolved.
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- Eric vanBok
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4 years 11 months ago #132935
by Eric vanBok
Replied by Eric vanBok on topic Authorize.net change means payments now declined
@Paul Seyler and @Howard.
Have you found a solution to this problem? I need to work out a solution ASAP for this. We too have a valid SSL certificate and suddenly started seeing this issue last week.
I hope someone has solved this. If you have please share the solution so I can benefit.
Thanks.
Have you found a solution to this problem? I need to work out a solution ASAP for this. We too have a valid SSL certificate and suddenly started seeing this issue last week.
I hope someone has solved this. If you have please share the solution so I can benefit.
Thanks.
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- Tuan Pham Ngoc
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4 years 11 months ago #132936
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Authorize.net change means payments now declined
Hello Eric
Please update your site to latest version of Events Booking. Then the issue should be sorted
If anyone has this issue, please login to your account, access to My Downloads menu item, download latest package and update it to your site
Tuan
Please update your site to latest version of Events Booking. Then the issue should be sorted
If anyone has this issue, please login to your account, access to My Downloads menu item, download latest package and update it to your site
Tuan
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4 years 11 months ago #132938
by Eric vanBok
Replied by Eric vanBok on topic Authorize.net change means payments now declined
Have you also updated Membership Pro? As that is the software I first noticed this issue.
Let me know. Thanks.
Let me know. Thanks.
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- Tuan Pham Ngoc
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4 years 11 months ago #132939
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Authorize.net change means payments now declined
Yes. That applied to all of our extensions.
Tuan
Tuan
The following user(s) said Thank You: CJ Gilbert
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- Eric vanBok
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4 years 11 months ago #132940
by Eric vanBok
Replied by Eric vanBok on topic Authorize.net change means payments now declined
Thank you! I have ensured I re-installed the latest version, which I had, but I assume you updated the install package.
Hopefully, this will take care of the problem. If not I will let you know.
Hopefully, this will take care of the problem. If not I will let you know.
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- Paul Seyler
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4 years 11 months ago #132941
by Paul Seyler
Replied by Paul Seyler on topic Authorize.net change means payments now declined
Hi Tuan and thanks for the reply. Where can I get the latest package? The Events Booking line in My Downloads says 'Expired'.
Thanks
Paul
Thanks
Paul
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4 years 11 months ago #132943
by Eric vanBok
Replied by Eric vanBok on topic Authorize.net change means payments now declined
It looks like it is fixed. We just had a successful membership renewal.
I'll keep an eye on things and let you know if we have any more issues.
I'll keep an eye on things and let you know if we have any more issues.
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