Error "404 - View users not found" in module "Manage registrants" since 3.10.5

  • Hans Hermans
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6 years 3 months ago #130868 by Hans Hermans
Hi Tuan,

Since I have updated to 3.10.5 I have a problem in the module "Manage registrants". This module is used in the frontend of our website ( www.wtcdehellen.nl ).
Special moderators are allowed to add users to an event. They choose a event and when the click on to the "select user"-button they get the message "404 - View users not found". I have attached some screeshots.

File Attachment:

File Name: screenshot...404.docx
File Size:436.18 KB


Can this be introduced since 3.10.5?

Kind regards Hans Hermans

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  • Hans Hermans
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6 years 3 months ago #130869 by Hans Hermans
Hi Tuan,

In my development-environment I have downgraded to 3.10.3. Now the problem does not occur anymore. The button opens the following link ontwikkel.wtcdehellen.nl/index.php/beher...ponent&field=user_id .
The link in both versions (3.10.5 and 3.10.3) is exactly the same. It looks that the module is operating in a different way on the new version.

Btw: We are running on Joomla 3.9.14 Stable on both environments (production and development).

I hope this will help.

Kind regards Hans Hermans

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6 years 3 months ago #130872 by Tuan Pham Ngoc
Hi Hans

I found the reason of the error and fixed it. Please access to My Downloads menu item, download latest package of Events Booking, update to your site and the error will be gone

Thanks for reporting the issue

Tuan

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  • Hans Hermans
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6 years 3 months ago #130877 by Hans Hermans
Ho Tuan,

Thanks for your quick solution. I have installed the new version and it is operating ok now.

Kind regards Hans Hermans

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