Registrant list not populating

For us it happen to every transaction like 20+

Just to let you know.

Regards,
Mathieu

@Mathieu

If it happens with every transactions, then it is a different issue (PayPal IPN is disabled in your PayPal account or there is something on server blocks IPN messages). Please submit a support ticket so that we can check it further

@James

It is actually just happens in the last 2 - 3 days. It is not a problem with Joomla / EB because if so, it will happens with all transactions. From my monitor result, it only happens with few transactions only, most of the time, the IPN message is sent to correct URL, only few of them are sent to wrong URL, so something in PayPal system itself

I already applied the fix/hack into our orders system and keep monitoring. If this issue continues happens in the next few days, we might consider adding this hack/fix to all our products which use PayPal payment gateway

Regards,

Tuan

We didn't touch anything am I aware of.

I just activate the Log IPN messages. Maybe this is going to help us figure it out.

Where can I find the log for the IPN? For some reason, I cannot find the info on the doc or this forum

Thanks,
Mathieu

The filepath code from the RAD library in /administrator/components/com_eventbooking/libraries/rad/payment/payment.php reads:
So I would check both the
• /administrator/components/com_eventbooking/ ; and
• /components/com_eventbooking/
folders for a folder called
• /ipn_[something]

Update to version 2.14.1 should help, see www.joomdonation.com/forum/events-bookin...-released.html#95540

Tuan

Hi Tuan, I guess my issue is different because nothing changed on my side.

I will send you Ticket for sure

Even you didn't make any change, you will still got issue. The issue causes by PayPal, not by Events Booking, and we had to add some code to fix it

So please update to version 2.14.1 as I said

Regards,

Tuan

Thanks Tuan.

is it possible to release just the code change? We run an old customised version of EB so upgrading isn't an option.

Regards,
Andrew

Hi Andrew

Please send me the file components/com_eventbooking/helper/helper.php currently running on your site

I am going to modify code and send it back to you

Regards,

Tuan