Event Booking update Problem

  • Jimmy Pertil
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9 years 6 months ago #87889 by Jimmy Pertil
Event Booking update Problem was created by Jimmy Pertil
Hi, I updated my eventbooking to the new 2.10.2 on a website. Everything looks fine in the backend, but when I went to the front end of the website I don't see the calendar being displayed instead I get a different view. What could be the problem?

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9 years 6 months ago #87899 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking update Problem
Maybe it happens because you have template override base on code of quite old version of the extension? Look at html folder of your site template to see whether you see a folder called com_eventbooking

If you see it, rename the folder to something else and then check it again. If it still doesn't work, submit a support ticket sending us super admin account of your site so that I can check it for you

Regards,

Tuan

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  • Jimmy Pertil
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9 years 6 months ago #87954 by Jimmy Pertil
Replied by Jimmy Pertil on topic Event Booking update Problem
Hi Tuan!

Where would I go to look up the html folder, I'm a newbie at this.

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9 years 6 months ago #87975 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking update Problem
Hi Jimmy

In this case, please submit a support ticket sending us super admin account of the site. Our developer will check to see why the error happens and get it corrected for you

Regards,

Tuan

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