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Event booking and Acymailing Integration

  • Tuan Pham Ngoc
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8 years 10 months ago #98901 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking and Acymailing Integration
Did you use template override? If you use template override, you should not have to re-do the template. However, as a good practice, you should make a backup of your site before upgrade so that in case something goes wrong, you can roll back to earlier status

Tuan

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8 years 10 months ago #98916 by OTWD
Replied by OTWD on topic Event booking and Acymailing Integration
Hi Tuan I am using AcyMailing Essential : 5.7.0 and EB 2.14.5 with J!3.7.1 the EB Acymailing integration plugin doesnt seem work (no user is added to the list) - User registration integration is set to "No". The plugin is enabled.
In the plugin settings I tried leaving it as "Please Select" and I tried with a checkbox value.
Thanks
Success consists of going from failure to failure without loss of enthusiasm.

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8 years 10 months ago #98920 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking and Acymailing Integration
Might be something special causing the issue. Please submit a support ticket sending us super admin account of the site and the link to the page which we can register for the event and see the error

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

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7 years 11 months ago #111649 by webatwork
Replied by webatwork on topic Event booking and Acymailing Integration
Hi Tuan

People who register with eventbooking now are not "confirmed" automatically. Can this be fixed?

Luc

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7 years 11 months ago #111653 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking and Acymailing Integration
Hi Luc

What confirmed status you are talking about? In Events Booking or in ACYMailing? What payment method you are using?

Tuan

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7 years 11 months ago #111683 by webatwork
Replied by webatwork on topic Event booking and Acymailing Integration
The confirmed status should be in ACYmailing. I am using only offline (wireless transfers) payments.

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7 years 11 months ago #111688 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking and Acymailing Integration
That might depends on your setup. Could you please submit a support ticket sending us:

1. Super admin account of your site

2. Link to registration form

We will try to register for the event, then check to see why status is not confirmed and get it sorted

Regards,

Tuan

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7 years 11 months ago - 7 years 11 months ago #111868 by webatwork
Replied by webatwork on topic Event booking and Acymailing Integration
my respons should be in your mailbox by now.

best regards
luc
Last edit: 7 years 11 months ago by webatwork.

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7 years 11 months ago #111971 by webatwork
Replied by webatwork on topic Event booking and Acymailing Integration
Hi Tuan

I send you the details last week. Did you get the chance to look at the issue?
Luc

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7 years 11 months ago #111984 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking and Acymailing Integration
Hi Luc

No, I haven't received it. Please access to Support Tickets menu item here, submit a support ticket so that our support staff can check and correct it

Regards,

Tuan

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