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No notification emails

  • mattbeckner
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12 years 8 months ago - 12 years 8 months ago #31579 by mattbeckner
Replied by mattbeckner on topic Re: No notification emails
:( Sorry it has been a while. I created a new user and I did receive a confirmation email.
Last edit: 12 years 8 months ago by mattbeckner.

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12 years 8 months ago #31592 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No notification emails
That's strange. Do the person made the booking receive confirmation email from the extension ? Could you please try to make a registration or ask one of your registrants for this information ?

Regards,

Tuan

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12 years 8 months ago #31634 by mattbeckner
Replied by mattbeckner on topic Re: No notification emails
I have contacted the registered people and they did not receive anything from our site confirming their registration. They just received the receipt from paypal.

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12 years 8 months ago #31701 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No notification emails
Hi

In this case, please submit a support ticket sending me administrator and FTP account of your site so that I can check and solve the issue for you.

Regards,

Tuan

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