Reminder Emails Not Working for events

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12 years 4 months ago #12932 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Reminder Emails Not Working for events
Hi all

Right now, I am working on some improvements to the way email reminder works. Please give me few more days to working on this improvement and I will update this post when the work is done !

Regards,

Tuan

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12 years 4 months ago #13263 by snoble
Replied by snoble on topic Re: Reminder Emails Not Working for events
Any luck on getting this figured out. I can't seem to get that feature working?

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12 years 4 months ago #13340 by andrewl
Replied by andrewl on topic Re: Reminder Emails Not Working for events
Any updates here? Looking to get this running ASAP.

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12 years 3 months ago #13977 by bye_internet
Replied by bye_internet on topic Re: Reminder Emails Not Working for events
Hey! I was currious if there is after our last call just a fix for the bug in reminder function. I'm really waiting for this important feature on my website.

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12 years 3 months ago #13978 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Reminder Emails Not Working for events
Working on it right now. Will have it done today (it is being improved, no need for setup cron job...) . Will update this thread when it is ready !

Tuan

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12 years 3 months ago #13999 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Reminder Emails Not Working for events
Hi All

This feature is now working well without having to setup a cron job. Please follow the instructions below :

1. Upgrade your site to version 1.4.4 of Event Booking .

2. Install and publish the ebreminder plugin (plug_ebreminder.zip in the package) .

After that, everything will work as expected (will update the tutorial document soon with instruction).

Regards,

Tuan

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12 years 2 months ago #14382 by tommyk
Replied by tommyk on topic Re: Reminder Emails Not Working for events
How is this working exactly? Is it sending mail every time someone access any page on the site?

If we want to be sure reminders go out, should we just make a cron to load any page on the site, or is there a better way to set the cron?

Regards,
Tommy

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12 years 2 months ago #14398 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Reminder Emails Not Working for events
Hi Tommy

It won't send emails everytime someone access to your site. It is designed to run every atleast 30 minutes (ofcourse, we will need to have someone to access to the site). Each time, the system will send emails to serveral registrants of events until the emails in queue are completed.

Hope my explanation is clear .

Tuan

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12 years 1 month ago #14756 by bneilson
Replied by bneilson on topic Re: Reminder Emails Not Working for events
Will updating to 1.4.4 from 1.4.2 retain all existing events and registrants or will we have to re-create the events that are already live on our sites?

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12 years 1 month ago #14757 by bye_internet
Replied by bye_internet on topic Re: Reminder Emails Not Working for events
Hey. I only used the update that was still working for al my existing events. Reminder function works perfectly now.

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