BACS

  • Lesley
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8 years 10 months ago #77426 by Lesley
BACS was created by Lesley
I think there is no option for BACS payment in EB, is that right? If so, can we have one please?

Thanks, Lesley

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8 years 10 months ago #77976 by Calum
Replied by Calum on topic BACS
Assuming you just want to provide instruction to send money to account XYZ etc and then manually record payment then thats in the system...

If you are wanting to integrate it to a bank account directly thats a bit tricky!

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8 years 10 months ago #78267 by Lesley
Replied by Lesley on topic BACS
Yeah I do want it to be integrated into the booking process - I want the system to be as automatic as possible. And I don't have the skills for 'tricky' lol

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8 years 10 months ago #78332 by Calum
Replied by Calum on topic BACS
Sorry Lesley. Still not clear what you wanted. Did you want this:

joomdonationdemo.com/eventbooking/40th-n...ividual-registration

Where you select "Offline Payment" and it tells you the Sort Code and Account Number. Customer transfers the money and then event owner checks bank account, and when paid marks it as paid in the component and emails etc can then be sent.

OR

Did you want somehow that your bank told the website it was paid? I don't think there is a bank that can do that but there may be. Perhaps the closest I know of is GoCardless?

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8 years 10 months ago #78338 by Lesley
Replied by Lesley on topic BACS
I guess something in the middle of these is the goal - our events are only for members and there's less than 100 of us so there's a lot of trust there already.

In my head it's simple - the person clicks on the event and a booking form pops up with our bank details, and their membership details (they have to be logged in to progress anyway so it should sync automatically). They put their bank details in (or have them saved already) and click send, and they are booked on to the event. Ok we would have to eventually check manually that they had in fact paid, but it wouldn't impede the booking process in any way. With the current offline payment system they are only pending until such times as someone checks the bank, then lets me know and I have to go in and change their status. Too cumbersome for my liking. Oh and it would also have to calculate different prices as the current system does eg member/non member or adult/child (using custom fields), and allow for group bookings. I think if the current booking form would allow bacs payment to book a place on an event that should solve all the problems, as it already does everything else.

Hope that's a bit clearer!

Thanks,

Lesley

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8 years 10 months ago #78340 by Calum
Replied by Calum on topic BACS
Nope - still not following! Sorry...

Why would the registrant enter their bank details? If I make a BACS payment to you, you never know my Bank Details. You may want to give them a reference number to include on the BACS payment.

The only thing I'm seeing is that you'd like to not have them Pending while you wait to check for payment. Is that right? Is that the only issue?

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8 years 10 months ago #78434 by Lesley
Replied by Lesley on topic BACS
Sorry, I probably have half the terminology wrong, but surely they'd have to enter their bank details somewhere otherwise how would the system know where the money was from? How would it transfer? I don't want people to 'book' a place then go off to their bank and transfer the money - I'd like it all to happen exactly the same as it would if they were paying by paypal, but just with a BACS transfer.

Hope that makes some sense!

Lesley

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8 years 10 months ago #78439 by Calum
Replied by Calum on topic BACS
Hi Lesley - Ah I now understand what you want. You are effectively asking permission to dip into my bank account from the sort code and account number I gave you and take some money out. And you want to be able to do that to anyone's bank account. Think of the security needed for a card payment - it checks card number, expiry, CVV security code match, it checks the card holder's address digits and post code match the address you were given by the registrant. Finally it uses verified by VISA etc to check your payment is legitimate.

But believe it or not all is not lost!

So you have two systems you can use:

BACS payment - in this case you tell your customer to pay an amount of money into your bank account and give them your sort code and account number. They pay that money in for you with a reference number which appears on your statement and you manually reconcile the payment.

GoCardless is a direct debit system (others may exist but I'm familiar with GC and there is a plugin for it). For 1% of the transaction (less than a typical card processing fee) they will allow either a one off or recurring direct debit (or even a variable direct debit). I've not used it with any JoomDonation software so don't know the details of the integration done here. But in my previous use the customer was redirected from our site to GC site entered their bank details their and in 5 days time when they payment was cleared our site received a notification and marked the user as paid.

Bank transfer is always slow.

GC works in UK and I think now Europe. Not sure where you are. If not in UK/Europe there may be similar services...

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8 years 10 months ago #78440 by Lesley
Replied by Lesley on topic BACS
Haha well as much as I'd love to be able to dip into bank accounts the world over and take money, I didn't actually plan for that! I had more in mind that you would send me the appropriate amount via BACS while I was sitting by the fire (other relaxing activities are available). I didn't know there was a GC plugin for EB - that would be perfect as we already have a GC account. I'll have a look at that.

Thanks!

Lesley

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