[14-April-2021] Events Booking 3.15.0 Released
- Tuan Pham Ngoc
- Topic Author
- Offline
- Administrator
Less
More
3 years 8 months ago #142929
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic [14-April-2021] Events Booking 3.15.0 Released
Thanks Frank
Please Log in or Create an account to join the conversation.
- Wynand Louw
- Offline
- Elite Member
Less
More
- Posts: 223
- Thank you received: 3
3 years 8 months ago #142954
by Wynand Louw
Replied by Wynand Louw on topic [14-April-2021] Events Booking 3.15.0 Released
Hi Tuan
After the update, the system has sent emails to all the previous event registrants for 2019 and 2020. No idea why that would happen? My Events are set to send a thank you email after the event. With the update, I received a thank you email on my test event and some attendees also received the email for past events.
After the update, the system has sent emails to all the previous event registrants for 2019 and 2020. No idea why that would happen? My Events are set to send a thank you email after the event. With the update, I received a thank you email on my test event and some attendees also received the email for past events.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Topic Author
- Offline
- Administrator
3 years 8 months ago #142958
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic [14-April-2021] Events Booking 3.15.0 Released
Hello
Are you talking about reminder emails ? Or it is thank you email when someone registers for the event?
Tuan
Are you talking about reminder emails ? Or it is thank you email when someone registers for the event?
Tuan
Please Log in or Create an account to join the conversation.
- IT-Manager Eintracht Triathlon
- Offline
- Senior Member
Less
More
- Posts: 78
- Thank you received: 0
3 years 8 months ago #142966
by IT-Manager Eintracht Triathlon
Replied by IT-Manager Eintracht Triathlon on topic [14-April-2021] Events Booking 3.15.0 Released
Hi Tuan,
I tested the new feature to move registrants to a different event from the frontend (using manage registrants menu item). I would assume that it works as in the backend, I change the event and save. But the event does not change for the registrant. I tried with several users with different front-end rights. It does not work for me.
Could you please have a look?
Thanks.
Frank
I tested the new feature to move registrants to a different event from the frontend (using manage registrants menu item). I would assume that it works as in the backend, I change the event and save. But the event does not change for the registrant. I tried with several users with different front-end rights. It does not work for me.
Could you please have a look?
Thanks.
Frank
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Topic Author
- Offline
- Administrator
3 years 8 months ago #142967
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic [14-April-2021] Events Booking 3.15.0 Released
Hi Frank
Could you please get latest package from My Downloads section , update it to your site, then check it again and let me know if it solves the issue?
Tuan
Could you please get latest package from My Downloads section , update it to your site, then check it again and let me know if it solves the issue?
Tuan
Please Log in or Create an account to join the conversation.
- Wynand Louw
- Offline
- Elite Member
Less
More
- Posts: 223
- Thank you received: 3
3 years 8 months ago #142969
by Wynand Louw
Replied by Wynand Louw on topic [14-April-2021] Events Booking 3.15.0 Released
Tuan, it is the second reminder email that I use as a Thank you for attending a day after the training event.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Topic Author
- Offline
- Administrator
3 years 8 months ago #142972
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic [14-April-2021] Events Booking 3.15.0 Released
@Wynand Technical, for these old events, if reminders are enabled, it should be sent to registrants before already, and won't be sent again
In this case, I guess the reminders were not sent for registrants of old events for some reasons and now it is sent again
Before, we limit sending to maximum 40 days old events (compare today date to event date) but in latest package, I removed that limit because there are some customers even configured reminders to be sent after more than 40 days....
I just updated latest package with limit to 60 days to prevent reminders to send to too old events. You can access to My Downloads menu item, download the latest package and update it to your site. It would solve this issue
Regards,
Tuan
In this case, I guess the reminders were not sent for registrants of old events for some reasons and now it is sent again
Before, we limit sending to maximum 40 days old events (compare today date to event date) but in latest package, I removed that limit because there are some customers even configured reminders to be sent after more than 40 days....
I just updated latest package with limit to 60 days to prevent reminders to send to too old events. You can access to My Downloads menu item, download the latest package and update it to your site. It would solve this issue
Regards,
Tuan
The following user(s) said Thank You: Wynand Louw
Please Log in or Create an account to join the conversation.
- IT-Manager Eintracht Triathlon
- Offline
- Senior Member
Less
More
- Posts: 78
- Thank you received: 0
3 years 8 months ago #142982
by IT-Manager Eintracht Triathlon
Replied by IT-Manager Eintracht Triathlon on topic [14-April-2021] Events Booking 3.15.0 Released
Hi Tuan,
I can confirm that move of registrants to another event from frontend now works. Thanks a lot!
Frank
I can confirm that move of registrants to another event from frontend now works. Thanks a lot!
Frank
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Topic Author
- Offline
- Administrator
3 years 8 months ago #142983
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic [14-April-2021] Events Booking 3.15.0 Released
Great. Thanks Frank. If there are no other minor issues found, maybe I should release new version of the extension on tomorrow so that people won't get these small issues with latest update
Tuan
Tuan
Please Log in or Create an account to join the conversation.
- Robby Van Sande
- Offline
- New Member
Less
More
- Posts: 10
- Thank you received: 0
3 years 8 months ago #142984
by Robby Van Sande
Replied by Robby Van Sande on topic [14-April-2021] Events Booking 3.15.0 Released
Hi,
is it correct the participants are removed from the event when you cancel it?
In that case i can't see who was subscribed after cancellation.
I think it's better to keep them on the event to keep an overview.
is it correct the participants are removed from the event when you cancel it?
In that case i can't see who was subscribed after cancellation.
I think it's better to keep them on the event to keep an overview.
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.