Events Booking 3.12.2 released

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1 year 4 months ago #136619 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking 3.12.2 released
@StreetSportService : Not yet, sorry. Maybe explain your requirement so that I can give you some quick instructions?

Tuan

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1 year 4 months ago #136713 by StreetSportService
Replied by StreetSportService on topic Events Booking 3.12.2 released
First of all i just want to understand the possibilities to be able to use it :)

but also a bit in relation to a Membership Pro scenario that this might be able to help with if implemented...
... in the case of reminder messages set to AFTER expired the auto messages tags becomes misleading (eg. tags will state it expires in 5 days when it actually expired 5 days ago)

I cant seem to find a good workaround for this when reminder is set to be sent both before and after.

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1 year 2 days ago #139825 by DennisL
Replied by DennisL on topic Events Booking 3.12.2 released
Has Conditional Text been documented? What I want to do is show/hide text in Group Member Email Body (at the event level) based on the value in [PAYMENT_METHOD].
Thanks.

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1 year 1 day ago #139826 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking 3.12.2 released
Hello

Yes. Try this syntax

{ebShowText [PAYMENT_METHOD]=os_offline}This text will be shown for offline payment method{/ebShowText}

{ebShowText [PAYMENT_METHOD]=os_paypal}This text will be shown for PayPal payment method{/ebShowText}

Please try that and let us know if it works for your need

Tuan

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1 year 1 day ago #139850 by DennisL
Replied by DennisL on topic Events Booking 3.12.2 released
Hello Tuan,

Unfortunately that syntax is not working. I get no output in that part of the emails for either PayPal or Offline Payment. It appears that both tests are failing. If I try to output just [PAYMENT_METHOD] it outputs as [PAYMENT_METHOD] in the emails, leading me to believe that that tag is not available in the Group Member Email Body template.

I get the same results if I try that syntax in the User Email Body and User Email Body (Offline Payment) templates.

These are for templates defined at the event level.

Would you like me to open a ticket for this issue?

Thanks,
Dennis

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1 year 4 hours ago #139872 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking 3.12.2 released
Hi Dennis

[PAYMENT_METHOD] tag is not supported in Group Member Email (because group member does not make payment)

That's the reason it is not working. You can submit a support ticket so that I can send you updated package which you can update to your site and check the result. It should work well

Regards,

Tuan

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11 months 4 weeks ago #139886 by DennisL
Replied by DennisL on topic Events Booking 3.12.2 released
Thanks, Tuan, I thought that might be the case. I figured out how to get what I want a different way so will not need an updated package.

However, the same problem occurs when I try to use conditional text in User Email Body (Offline), where I believe the [PAYMENT_METHOD] tag is supported. It looks like an issue with conditional text itself. I'll submit a ticket for that.

Thanks,
Dennis

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11 months 4 weeks ago #139890 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking 3.12.2 released
OK Dennis. In this case, I will check and reply you via support ticket

Tuan

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