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Self download link not working

  • Jacob Hodara
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1 week 5 days ago #170873 by Jacob Hodara
Self download link not working was created by Jacob Hodara
Hi
Using the latest version of Edcoman, noticed an issue when try to download a document it redirecting page to document link /download
instead on the same page.
In document setting the link is direct download and self.
any clue what can cause it?

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1 week 4 days ago #170876 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Hi Jacob,
Of course the download link should be difference with the current document details url, it will be a "Download" function. Normally the sef links will have "/download" at the end.
Thanks
Dam

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5 days 2 hours ago #170994 by Jacob Hodara
Replied by Jacob Hodara on topic Self download link not working
Hi Dan
it self url is not working.
its redirecting the page to /download and we getting download file option.
It should not be redirected to download page on click.

Tried latest version re install. no success.
If login required kindly share where i can send those for review or site url.

Thank you

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5 days 2 hours ago #170995 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Hi Jacob,
Could you please submit ticket on category: Edocman and provide your site credentials. I will check and help you to solve the problem.
Thanks
Dam

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5 days 1 hour ago #170998 by Jacob Hodara
Replied by Jacob Hodara on topic Self download link not working
Hi
i opened a new ticket with privte message for debug.

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4 days 16 hours ago #171001 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Hi Jacob,
I haven't seen your ticket in our Ticket system,
Thanks
Dam

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1 day 23 hours ago #171025 by Jacob Hodara
Replied by Jacob Hodara on topic Self download link not working
joomdonation.com/forum/edocman/80087-sel...ink-not-working.html
I shared it on the same day.
Please check.

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1 day 17 hours ago #171029 by Mr. Dam
Replied by Mr. Dam on topic Self download link not working
Hi Jacob,
I see, but actually, you should click on menu: Support Tickets at the top to raise new ticket on category Edocman.
Thanks
Dam

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