All problems related to OSP Templates like: OSP Template, OSP Transparent, OSP Map, OSP Real Estate, OSP T3 Map and OSP Realty

OP-Real Estate Site is Now Operational

  • Howard Kelley
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1 month 1 week ago #170890 by Howard Kelley
OP-Real Estate Listings Description Problem was created by Howard Kelley
My problems are found in the property listing. I am unable to find where and how to control the layout. For example:
  1. When I go to the details of a property listing I get a large icon of a folded map with a geographic marker icon. How do I get this section of the page to display the map next to the image.? (See attached image). I do get a horizontal map below the property discussion window. I would prefer the map to be adjacent to the property photograph or if it can only be displayed below, then eliminate the icon next to the photo.
    .
  2. How do I remove the Video Section from this page? I do not expect to use it often. Where is the on/off video element controlled? (See attachment 2)
  3. Can I edit the Discussion Section Window? Where is this element controlled?
I recently sent you a login/pw to this development site and have reactivated it if this helps. The dev. URL howardk15.sg-host.com  

Thank you for your always prompt and helpful response.

Howard 
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1 month 1 week ago #170897 by Mr. Dam
Replied by Mr. Dam on topic OP-Real Estate Listings Description Problem
Hi Howard,
1. The large map icon in the photo gallery. You can solve it by uploading more pictures for property or switching different theme through tool: Manage OSP Themes at Backend of component.
2. If you remove Youtube embed code, the Video section will be disappeared.
3. Where is the part "Discussion Section Window" ?
Thanks
Dam

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  • Howard Kelley
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1 month 7 hours ago #171096 by Howard Kelley
Replied by Howard Kelley on topic OP-Real Estate Listings Description Problem
Many thanks for your helpful suggestions.

I have just discovered another problem. When I view the site on a mobile, the logo is not mine but the OS Property logo. I have not been able to locate the OS Property logo used in the template so that I can replace it with my company logo. I was successful in replacing the main logo for the desktop display.

See howardk15.sg-host.com

Once I solve this problem I will able to go live with your template.

Howard

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1 month 6 hours ago #171097 by Mr. Dam
Replied by Mr. Dam on topic OP-Real Estate Listings Description Problem
Hi Howard,
I have just checked your site on mobile. But i don't see OS Property logo, could you please make this matter clearly?
Thanks
Dam

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  • Howard Kelley
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3 weeks 3 days ago #171149 by Howard Kelley
Replied by Howard Kelley on topic OP-Real Estate Listings Description Problem
I just checked, and you are right; the proper logo now displays at the top of the site when viewed on a mobile device. As late as yesterday, it was still displaying the OS Property logo while the corrector logo was displaying correctly on desktop views. Perhaps it was cached in some way. No other changes have been made which would affect the logos.

We will take the site live this week. Many thanks for your prompt responses to my questions.

I hope you are planning an update manual for this template series. The nine-year-old manual causes a great deal of confusion when trying to adapt to the latest Joomla versions.

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3 weeks 2 days ago #171162 by Mr. Dam
Replied by Mr. Dam on topic OP-Real Estate Listings Description Problem
Hi Howard,
We will try to update the document for OSP Real Estate as soon as possible. During this time, customers can contact us directly, we are ready to help customers install the OSP Real Estate template.
Thanks
Dam

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1 week 6 days ago #171328 by Howard Kelley
Replied by Howard Kelley on topic OP-Real Estate Site is Now Operational
We have just migrated the OP-Real Estate site into its final online home and are pleased with the outcome. However, whenever a user attempts to send a message from the Contact page, the following error is reported: "Could not instantiate mail function." We are running Joomla 5.2.4. How do we correct this error?

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1 week 5 days ago #171338 by Mr. Dam
Replied by Mr. Dam on topic OP-Real Estate Site is Now Operational
Hi Howard,
Could you please check the Email Settings in Joomla Global Configuration and make sure the Joomla mail function is working correctly?
Thanks,
Dam

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1 week 4 days ago #171356 by Howard Kelley
Replied by Howard Kelley on topic OP-Real Estate Site is Now Operational
Global Configuration is working fine. I am using SMTP settings and all messages from the System/Server are now working fine as well as Details page and Contact Us.

However, the only email function that is not working is the check box "Send a Copy to Yourself" in the Contact Form. No copies are being received.

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1 week 4 days ago #171362 by Mr. Dam
Replied by Mr. Dam on topic OP-Real Estate Site is Now Operational
Hi Howard,
Could you please submit ticket on category: OS Property and provide your site credentials. So i can check the issue for you.
Thanks
Dam

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