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Approval after client offline payments is received

  • Wynand Louw
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12 hours 39 minutes ago #175077 by Wynand Louw
Hello Thuan

How do admin approve offline payments on membership renewal. When I want to publish the renewal, it changed the client's plan to the free plan. 
Alos when client uses Payfast as a payment, the payment does not automatically activate the membership. Again, when I want to make the membership active, it automatically removes the membership invoice and change it to the free plan.

Please advise

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9 hours 24 minutes ago #175078 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Approval after client offline payments is received
That sound strange to me. Could you please submit a support ticket sending us super user account of your site and tell me ID of a sample subscription record which I can approve and see this error

I'm going to check to see what's wrong and get it sorted

Regards,

Tuan

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