- Posts: 5
- Thank you received: 0
Please post all pre-sales questions of all products on this forum
os services pre-sales enquiry
- Rob Burgess
- Topic Author
- Offline
- New Member
-
Less
More
1 week 6 hours ago #172081
by Rob Burgess
os services pre-sales enquiry was created by Rob Burgess
Hi, I was looking at your product with interest to include in our website. Currently we use an outside agency allowing customers to buy entry tickets to our attraction but would like to bring this process in-house. We have a range of entry tickets available to buy - adult, child, student, concession etc. all at different prices plus vouchers. The other important features that we need to include are: - the ability to contact all ticket holders by email in the event of a closure due to bad weather- generate reports of visitor numbers and ticket income (daily, weekly, monthly)- the ability to set limits on the numbers of pre-book tickets- Generate a QR Code to check-in- No requirement to login for checkout to purchase tickets, guest checkout only Hopefully the above features are included and I look forward to hearing from you. Many thanks, Rob
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
1 week 4 hours ago #172086
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic os services pre-sales enquiry
Hi Rob
For that, I think you should use our Events Booking extension instead. It has all features you need except the reporting feature:
Regards,
Tuan
For that, I think you should use our Events Booking extension instead. It has all features you need except the reporting feature:
generate reports of visitor numbers and ticket income (daily, weekly, monthly)
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Rob Burgess
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
1 week 3 hours ago #172089
by Rob Burgess
Replied by Rob Burgess on topic os services pre-sales enquiry
Hi Tuan,
Thanks for your quick response. That's a pity, the client asked especially for the visitor numbers/ticket income reports specifically. I thought the OS Services extension could provide reports.
Rob
Thanks for your quick response. That's a pity, the client asked especially for the visitor numbers/ticket income reports specifically. I thought the OS Services extension could provide reports.
Rob
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
1 week 3 hours ago #172090
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic os services pre-sales enquiry
Hi Rob
The extension provides basic statistic like in the attached screenshot. It also can export registrants into Excel file, and maybe base on that, you can provide some kind of calculation, statistic, too
If you need details report, it could be developed but it will be part of custom development and will cost you fee. But we need to have details requirement, too
Tuan
The extension provides basic statistic like in the attached screenshot. It also can export registrants into Excel file, and maybe base on that, you can provide some kind of calculation, statistic, too
If you need details report, it could be developed but it will be part of custom development and will cost you fee. But we need to have details requirement, too
Tuan
- Rob Burgess
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
6 days 8 hours ago #172109
by Rob Burgess
Replied by Rob Burgess on topic os services pre-sales enquiry
Hi Tuan,
That's useful to know. I'll need to check with the client on those statistics, it may be enough but I'm not sure how much detail they require.
Thanks,
Rob
That's useful to know. I'll need to check with the client on those statistics, it may be enough but I'm not sure how much detail they require.
Thanks,
Rob
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
6 days 8 hours ago #172110
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic os services pre-sales enquiry
OK. Thanks Rob
Please Log in or Create an account to join the conversation.
- Rob Burgess
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
3 days 4 hours ago #172159
by Rob Burgess
Replied by Rob Burgess on topic os services pre-sales enquiry
Hi Tuan,I've asked the client for more detail about requirements, see list below. Some of these I may have asked already but just in case...<br><br>
Requirements
Revenue usually by month<br>
Numbers usually by month<br>
If we did specials - sales reporting of variations<br>
Booking visibility by day<br>
A month booking view is useful<br>
Ability to set and alter capacity of booking slots<br>
Ability to alter date<br>
Ability to issue free tickets<br>
Search by customer name/booking number/email address<br>
Ability to email and SMS customers in the event of a need to close<br>
Ability to refund, convert to voucher<br>
Hope this clarifies things slightly.
Rob
Requirements
Revenue usually by month<br>
Numbers usually by month<br>
If we did specials - sales reporting of variations<br>
Booking visibility by day<br>
A month booking view is useful<br>
Ability to set and alter capacity of booking slots<br>
Ability to alter date<br>
Ability to issue free tickets<br>
Search by customer name/booking number/email address<br>
Ability to email and SMS customers in the event of a need to close<br>
Ability to refund, convert to voucher<br>
Hope this clarifies things slightly.
Rob
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
3 days 2 hours ago #172160
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic os services pre-sales enquiry
Sorry Rob. The extension does not support all of these features and honestly, I don't think there is any existing extensions support it
Tuan
Tuan
Please Log in or Create an account to join the conversation.
- Rob Burgess
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
2 days 7 hours ago #172166
by Rob Burgess
Replied by Rob Burgess on topic os services pre-sales enquiry
Hi Tuan,
I did think it was a bit ambitious but that's what she wanted. Maybe I should lower her expectations.
Thanks,
Rob
I did think it was a bit ambitious but that's what she wanted. Maybe I should lower her expectations.

Thanks,
Rob
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc, Giang Dinh Truong, Mr. Dam
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.