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No Access to Event

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3 weeks 4 days ago #169662 by OBMDC
No Access to Event was created by OBMDC
Hello I am getting the error as below I can see the event in my events list while not logged in but when I click to register it gives me the below error please help.

I have access and registration access set to public

The requested page can't be found.

An error has occurred while processing your request.You may not be able to visit this page because of:
  • an out-of-date bookmark/favourite
  • mistyped address
  • a search engine that has an out-of-date listing for this site
  • you have no access to this page
Go to the Home Page

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3 weeks 3 days ago #169675 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Access to Event
Hello

For this, I will need to check it directly on your site. So please submit a support ticket so that I can check

Regards,

Tuan

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3 weeks 2 days ago #169685 by OBMDC
Replied by OBMDC on topic No Access to Event
Sorry how do I start a ticket?

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3 weeks 1 day ago #169693 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Access to Event
Go to joomdonation.com/support-tickets.html and submit support ticket from there

Regards,

Tuan

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3 weeks 1 day ago #169696 by OBMDC
Replied by OBMDC on topic No Access to Event
Thank you this ha now been submitted and user setup.

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2 weeks 6 days ago #169725 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Access to Event
So I checked on the site and found that the issue happens because you set Access Level of the payment plugin (os_paypal in this case) to Registered, so no payment plugins available for public users and it causes the issue

I edited the payment plugin, change Access to Public and error is gone

Regards,

Tuan

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