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Free tickets for some in a Group Registration

  • Ljupco Pacukovski
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9 months 1 week ago #168561 by Ljupco Pacukovski
Free tickets for some in a Group Registration was created by Ljupco Pacukovski
I have a situation when one person is registering one or more additional guests. How to make the tickets for the guests to be free. Is there a condition for example "if guest has a status of honor - ticket is free, the next in the group is a regular guest - charge applies.
 

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9 months 1 week ago #168564 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free tickets for some in a Group Registration
Hello

I would need to understand your setup to see if we can come up with a solution. So for this, please submit a support ticket sending us:

1. Super user account of your site

2. Link to group registration form

3. Explain exactly how you want it to work

I will then take a look and try to find a solution to handle the requirement

Regards,

Tuan

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  • Ljupco Pacukovski
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9 months 1 week ago #168573 by Ljupco Pacukovski
Replied by Ljupco Pacukovski on topic Free tickets for some in a Group Registration
I solved it by adding a custom field (fee field) and adding a fee value of -ammount, and it works fine.
It does not send notifications to more than one admin. I have two email addresses in the Advanced setup> Notification emails separated with a comma, but the second email does not receive notifications when there is a new registration. Any suggestion on this? Thank you Tuan

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9 months 1 week ago #168576 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free tickets for some in a Group Registration
Could be because you are using shopping cart? When you use shopping cart mode, users can add multiple events into cart before processing checkout, so the system could not use setting from individual events (like Notification Emails setting)

Regards,

Tuan

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  • Ljupco Pacukovski
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9 months 6 days ago #168589 by Ljupco Pacukovski
Replied by Ljupco Pacukovski on topic Free tickets for some in a Group Registration
No, shopping cart mode is set to "No"

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9 months 6 days ago #168591 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free tickets for some in a Group Registration
Hello

Could you please follow instructions at docs.joomdonation.com/eventsbooking/trou...tings/use-email-logs to troubleshooting the issue?

Regards,

Tuan

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