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Registration new customer | Order number
- Milan Litvan
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2 years 8 months ago #153659
by Milan Litvan
Registration new customer | Order number was created by Milan Litvan
Hi Giang,
1. we have a problem with registration form. If we want to make new registration on website and click on registration the form that will be displayed is form for log-in. Could you check-it?
2. how we can change the order number?
Thank you
Regards,
1. we have a problem with registration form. If we want to make new registration on website and click on registration the form that will be displayed is form for log-in. Could you check-it?
2. how we can change the order number?
Thank you
Regards,
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- Giang Dinh Truong
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2 years 8 months ago #153671
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Registration new customer | Order number
Hello Milan,
1. Please submit a new ticket to EShop Category to send me the super admin account to your site so I can help you to check.
2. The Order Number is a random number. You can edit order from back-end side to change it as you want.
Sincerely, Giang
1. Please submit a new ticket to EShop Category to send me the super admin account to your site so I can help you to check.
2. The Order Number is a random number. You can edit order from back-end side to change it as you want.
Sincerely, Giang
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- Milan Litvan
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2 years 8 months ago - 2 years 8 months ago #153683
by Milan Litvan
Replied by Milan Litvan on topic Registration new customer | Order number
Hi Giang,
thank you for your reply. But we do not understand each other.
I can change the order number, but it is only possible after the order has been created. We need to set our special numerical series. The way it works now is that the guest creates a new order and receives an order number that is generated from the eshop system. The way it works now is that the guest creates a new order and receives an order number that is generated from the eshop system. After that it is no longer possible to change the order number, due to the chaos between all the orders.
Thank you
Regards
Jiri
thank you for your reply. But we do not understand each other.
I can change the order number, but it is only possible after the order has been created. We need to set our special numerical series. The way it works now is that the guest creates a new order and receives an order number that is generated from the eshop system. The way it works now is that the guest creates a new order and receives an order number that is generated from the eshop system. After that it is no longer possible to change the order number, due to the chaos between all the orders.
Thank you
Regards
Jiri
Last edit: 2 years 8 months ago by Milan Litvan.
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- Giang Dinh Truong
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2 years 8 months ago #153736
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Registration new customer | Order number
Dear Jiri,
Please following up the ticket to get my further supports from there.
Sincerely, Giang
Please following up the ticket to get my further supports from there.
Sincerely, Giang
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