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First payments voucher is also being taken on renewing memberhships

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3 years 10 months ago #145554 by Mike
First payments voucher is also being taken on renewing memberhships was created by Mike
Hello I have a voucher code within membership setup and its setup to discount £60 off a new membership signup for 'First Payments' However the 'First Payments' option also takes the £60 off when a current member renews their subscription. How can I stop the discount being taken on current member renewing?

Thanks
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  • Tuan Pham Ngoc
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3 years 10 months ago #145571 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic First payments voucher is also being taken on renewing memberhships
Hi Mike

That's strange to me. Could you please submit a support ticket sending us:

- Super admin account of the site
- Link to subscription form of that plan
- Tell me the coupon code to use

I will check to see what's wrong with the setting of the coupon code and guide you to correct it

Regards,

Tuan

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