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Donated Amount

  • Bill Haslam
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5 years 2 months ago #131432 by Bill Haslam
Donated Amount was created by Bill Haslam
I have two campaigns (this is still a test site). The first campaign shows the total donated amount correctly, but the second shows a nil total amount incorrectly (it is not adding up all the past donations). Is there some parameter that I have to adjust?

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  • Bill Haslam
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5 years 2 months ago #131433 by Bill Haslam
Replied by Bill Haslam on topic Donated Amount
OK, I have realised that I have to mark the payments as "Paid" in the back end. Is this because I am still using the sandbox and will be done automatically once I make the payment system live?

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5 years 2 months ago #131435 by Mr. Dam
Replied by Mr. Dam on topic Donated Amount
Hi Bill,
What's the payment plugin you used in Donation system?
Thanks
Dam

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  • Bill Haslam
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5 years 2 months ago #131438 by Bill Haslam
Replied by Bill Haslam on topic Donated Amount
Hi Dam,

I am using PayFast.

Regards,

Bill

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5 years 2 months ago #131439 by Mr. Dam
Replied by Mr. Dam on topic Donated Amount
Hi Bill,
Please submit ticket in category: "Joom Donation" and send your site url with super admin account. I will check the problem for you.
Thanks
Dam

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5 years 2 months ago #131494 by Bill Haslam
Replied by Bill Haslam on topic Donated Amount
Thanks Dam. All sorted now.
Regards,

Bill

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