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Please post all pre-sales questions of all products on this forum
Can't register groups
- holdsworthdesign
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6 years 7 months ago #117298
by holdsworthdesign
Can't register groups was created by holdsworthdesign
For all the group events on this site, once you fill out the member fields and click next, it freezes with a spinning gif.
wisdomhomeschooling.com/events/workshops...y/group-registration
wisdomhomeschooling.com/events/workshops...y/group-registration
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- Tuan Pham Ngoc
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6 years 7 months ago #117301
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
Hello
Look like there are some javascript conflict on your site. Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you
Regards,
Tuan
Look like there are some javascript conflict on your site. Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you
Regards,
Tuan
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- Tuan Pham Ngoc
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6 years 7 months ago #117302
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
BTW, in the future, please post your questions on Events Booking forum. This is not a pre-sale question and should not be posted here
Tuan
Tuan
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- holdsworthdesign
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6 years 7 months ago #117347
by holdsworthdesign
Replied by holdsworthdesign on topic Can't register groups
Thanks.
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- Tuan Pham Ngoc
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6 years 7 months ago #117389
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
Just want to update that this issue is sorted. The reason is because an old version of EB Square up payment plugin (which doesn't support group registration) was installed. I updated to latest version of the payment plugin and it's working fine now
Tuan
Tuan
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- Paul McDonald
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6 years 7 months ago #117704
by Paul McDonald
Replied by Paul McDonald on topic Can't register groups
What is the latest version # of the EB Square U Plugin?
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- Tuan Pham Ngoc
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6 years 6 months ago #117708
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
Honestly, the payment plugin is rarely changed, so I forgot to update the version number. You can just access to My Downloads menu item, download latest package, upgrade to your site if you you are having issue with Group Registratration
Regards,
Tuan
Regards,
Tuan
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