ticket types

Hi, I have activated ticket types, and added some registrations and have now gone to test exporting the registrations, on the Registrations tab I can see ticket types but when I click the export, the ticket type column is not one of the exported fields. I have read forums and some of the forums say that you can customise the export fields, I have gone to configuration but cannot seem to locate these settings. How do I export ticket types from the Registration table.

HI,
It is OK, I kept looking at settings and now I am able to export with the ticket type fields,
thank you

OK. Just for your information, to be able to export the purchase ticket types, on registrants management screen, you need to select the event you want to export registrants from in the events filter dropdown.

By selecting an event, the system will know whether that event has ticket types enabled or not, and it can export the necessary information

Regards,

Tuan